AM/PM Locksmith

Untrustworthy and poor craftsmanship. This company has performed locksmithing work on many of our vehicles over the years, and there has been a problem or misunderstanding every time. I tolerated it because they are a neighboring business and located very close by. However, yesterday’s encounter sent me over the edge. I brought in a working fob and asked to have two more made. The two that he made were missing the top piece which actually holds the fob together. I then noticed that the original fob I brought in no longer worked, and that was because he took the interior of it and just put it into a new cheap plastic enclosure, but attempted to try and charge me full price for it as if it was all new. Once I confronted him about that, he made multiple statements such as, my original fob never worked to begin with, and also that I somehow lost the interior pieces of my original fob during this transaction. He had me searching through my own car for it with zero accountability on his part, so obvious that he did not want to admit the truth. It was impossible for me to even drive the car down to his location without my original fob working correctly. It was beyond insulting.. but of course, he took it to another level after that and insisted I paid full price until I threatened to go online about this situation. He refunded me a little bit of money, but then sarcastically said to me, are you happy now? This whole situation is not about money. My company is a profitable business that provides customers with high level of craftsmanship at a reasonable price. This man does not do that at all. He also said to me, you should just go to the dealership and pay full price, and I couldn’t agree with him more because his low prices are directly related to dishonest shortcuts and non-transparency. I have included a picture of these key fobs. You will see that one of them looks legit, and that is the original that you would receive from a dealership. As a licensed contractor, I would never collect any money from any customer for a product that has missing pieces, nor would I insult him even further with false accusations and snide comments. I will never do business with this company ever again. I will be making the drive up to Walnut Creek to Bomacs, or I will be working direct with the car dealerships.

I had to replace my Audi key fob. My experience with this business was extraordinary. They were dependable, experienced, honest, and did the work for a very fair price. Essentially, they charged me half of what I would’ve spent at a dealership. Can’t recommend them enough. You will not be disappointed.

Excellent service! I needed a key made for my Ford and they took care of it quickly and professionally. Everything worked perfectly, and the staff was very helpful. Prices were fair and the whole process was easy. Highly recommend this locksmith.

Was able to come get two fobs programmed for my car on my lunch break it was very fast! They also cut the emergency hard keys which I wasn't expecting. $130 was the price. Very happy :)

I needed a duplicate key for my Altima. They were quick and completed the job at a very reasonable price. The owner told me he has been in the business for over 40 years. It showed with the quality of service they provide.

I just bought a 2018 Chevy Equinox but only got a single key fob so I needed a spare. Checked with the dealership & they quoted me about $600 total & they would need the car for several hours. Also checked Costco but couldn't find anything worthwhile. I remembered using AMPM Locksmith before so I called them. They didn't have my key fob on hand but they ordered on & it arrived the next day. I got a GREAT PRICE (under $300). Great speedy service. It took under 1 hour & everything worked perfectly. AMPM Locksmith is going to be my choice for everything key related.

Excellent service.ford dealer recommended me them.i bought a new bronco in June this year & i wanted to make a new key. These guys are great. They programmed the smart key in more than half of the dealer price.

Amazing service, Got my keys done in 10 mins

I accidentally got locked out of my apartment at 3 AM and was freezing cold. I called another company first and they had no technicians available.. I am happy to report AM/PM answered right away and was at my apartment within 30 minutes like they said they would. Once the technician arrived, I was in my apartment in less than five minutes.

We have used this place twice so far. Friendly people. Quick service at reasonable price. Our go to locksmith. We will use them again.