Car Aid - Southfield

Car-Aid did an incredible job on my car, and what stood out most was that they didn’t overcharge me the way many mechanics do. Zo (sp?) was especially helpful. He explained exactly what my car needed without any pressure or scare tactics. He even prioritized the services for me upon my request so I could plan and budget, and bring my car back when it worked for me. Because of this level of honesty and care, Car-Aid will be my go-to shop moving forward. As long as my experience stays this consistent, they’ve earned a customer for life.

Needed a quick pre-purchase inspection. Very accommodating and thorough inspection with a detailed written report. I was in a position where I had to wait at the facility for an hour and a half and was able to observe a very skilled and knowledgeable team and saw many pleased customers come and go!

My first experience with Car Aid was very good. They bought the previous owner and I was surprised about the take over. My concern about the new company was positively addressed with the completion of my oil change. I look forward to a favorable relationship with them.

Highly recommended. Staff is extremely knowledgeable, thorough, and HONEST!!!!! If you’re not sure what’s wrong with your car, they offer diagnostics services at a low rate that will give you a FULL breakdown including pictures. They will not rob you, scam you nor mess up things just to have you come back. As a woman, I would highly suggest this place as sometimes we can be taking advantage of! Zo was so thorough and honest. I’ve never met someone like him.

I bought my Genesis G80 3.3T in for service. Price was actually lower than the estimate. Will definitely bring my wife's G70 for service also. Never going back to the dealership. Service was fast & efficient. Everything is explained with great detail. I'm recommending to all my friends with BMW & Mercedes!

Zoe & his staff provides OUTSTANDING service to all of his customers!! I have been coming to his Southfield shop for many years & have sent more than 30 of my friends & family to the shop as well! We appreciate the honesty & superior quality of service performed on our vehicles!!! Thank you!❤️💚

Had a great experience with Car. Aid took my 2016 Porsche Cayenne to get it winterized and oil changed brought it in at 9 o’clock. Got it back at a reasonable time with in 3 hours. Thanks Car Aid of Southfield

They are so terrible terrible terrible, slow as hell . Lack of communication, over priced. Please don’t waste your time and peace dealing these guys, nothing gets done, they’ll just keep Your car til it’s convenient for them to work on it. STAY AWAY

I was looking around for a reliable and honest shop. I am happy that I found this repair facility and they will be my on going mechanic, going forward. They took the time to look for my problem as other shops took my money and never resolved the issue. I AM HAPPY I found Car-aid auto repair shop. No oil leaks or noises coming from my car. I really appreciate the employees at this shop. I will be referring people to this shop. THANK YOU Car-Aid!!

Listen whoever that man was that took his time that he did not have to over the phone for a good amount of time and literally broke things down for me, telling me specifically about my car and the issue I was having down to how it all operates making it so understandable. I’ve been screwed by so many mechanics and money wasted and he didn’t try to do that at all in fact he steered away from me coming out of hundreds and telling me to hold off certain things . Being a female we get taken advantage of and get intimidated to even call a shop, that man made me feel empowered and calmed my nerves and even though they were fully booked at the Southfield office was like look let me go even further for you and get you in asap at our other office . My day was spirally over just spending thousands to a shop that didn’t fix my issue they lied to get money and I felt defeated but speaking to that man at the Southfield location it literally made my day and saved me a crash out. They will properly fix my cars key auto theft lock system which everyone else convinced me I needed to replace every part in my car when it was a simple key program smh. Thank you so muchhhh words can’t express how much of a impact you made and the things you saved for me