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Chino was exceptionally kind, patient, informative and professional He explained the process thoroughly step by step. We appreciate him coming through and helping us today. What a great asset he is to your company. Thanks Chino. Job well done, sir and best Wishes moving forward.

ALWAYS NEGOTIATE !!! I called to get a quote for my '05 Nissan Altima, and they told me $450, but I negotiated the price up to $500. I knew they would pull a fast one when they got here which was why I pushed the price up to $500. Low and behold, the driver gets here, and he doesn't even speak English, which I think is by design. He went on to tell me that the catalytic converter was "EMPTY" and that would lower the price, which I knew was total bullshit, by the way. They send a Hispanic guy who doesn't know English, so when you negotiate, there's a misunderstanding of communication, which I wasn't having, so I made him call the supervisor who spoke English!! Before he hands me the phone to talk to the supervisor, they have a conversation, and I'm pretty sure they were plotting on how to screw me. The supervisor got on the phone and tried to tell me the catalytic converter sounded "EMPTY," which led to the lower price. They try to get you by saying it's "EMPTY" because there's no way for any of us to prove that it isn't. They do a tapping test to hear if it sounds full or not and judge from there. I had the car for 5 years so how can it run that long without the working components? So, to make a long story short, I stand firm at the original price of $450 and close the deal. If I didn't negotiate beforehand they would have tried to get me at $400 or lower. I'd rather break even than lose any more money off of something they're going to make a few grand off of in the long run !! Ultimately I needed to get rid of the car anyway and didn't want to spend time looking for another junkyard to haggle with since it wouldn't have been worth the time. The moral of the story is "ALWAYS NEGOTIATE" because in the world of buying and selling there's ALWAYS deception and you can't trust anyone !! Protect your best interests and stay true to yourself. Thanks for reading.

Chino was very informative and took good care of the process. And very timely! He made sure that I understood the offer amount. He was very respectful of my time.

I went through the same BS with them offering 450 but when they got their of course it wasn't the original catalytic converter so got screwed and had to take what was offered a hundred bucks terrible business

The tow truck driver Chino was very nice and made this process easy.

Jose was soooo awesome!!! He came and was professional and friendly!!! Super helpful and needs a raise ASAP!! I wish all tow guys were like him!!! Thank you Jose!!

SCAM! READ OTHER REVIEWS. Told me car the did not have original catalytic converter & showed me a picture of one on line & then showed me mine & said it had been changed out.. I told him there is NO way as I've had the for almost 200,000 miles( I'm 2nd owner it had 38000 miles on it when purchased at Hyundai dealership) We had agreed on $530. and he offered me $300. I told him the car had already been sitting...It could sit a lil longer.. He finally gave me $475. The next morning I put my VIN# in and pulled up my cars original catalytic converter which my car HAD! I called immediately & was put thought to voicemail & left message. Called again today to get my $55. and Got the run around again..How do people like this sleep at night?? THEY KNOWINGLY tell people the catalytic converter isnt original when it is to low ball !!!..READ other reviews.

Lied about my car not having one of the catalytic converter was offered 400 the went to 150 didn't have a choice to refuse because I move in a week reason how I knew he lied is because the picture he showed me wasn't the right spot that had pipe welded the catalytic converter was further back

Very fast! Great service! Super easy! Lucho helped me and did a great job super easy highly recommend

Had a great experience with Luis today very Knowledgeable in transition!