We were referred to All About Restful Pets by my Sister-in-law who unfortunately also had to use their services for their senior boy. From the initial contact made by my loving wife through the entire process, Shelly communicated well and expressed compassion and sympathy for what was the most difficult decision we have ever had to make. We want to thank Dr. Kristin Falcone for her understanding, compassion, kindness and patience in helping our baby boy of 16 1/2 years, Theo, cross the rainbow bridge. Dr Falcone made us feel at ease upon her arrival and through the entire process. At no time did we feel pressured or rushed. Her professionalism, warmth and kindness made an unbearable experience a little less daunting.