Just received my order and it came with a handwritten thank you note from Alarna and little diamantes in the packaging! All packed securely, too. I love shopping from small businesses because you wouldn't get this sweet customer service from a big corporation.
I'm excited to use the products - from first impressions, I like that the bond/sealer/remover all don't have perfumes as products that are perfumed always irritate my eyes. I read a review below that complained about the chemical smell but in my opinion it is very mild, and reassures me that the product is filled with the appropriate chemicals to do the job instead of perfumes to make the product more expensive, more irritating, and appear more bougie lol.
Very excited to try these for the first time, there are great resources online that I can tell Alarna's put her heart and soul into... Again, it's that small local business touch that I love.