Alabama Towing & Recovery, Inc

My husband and I highly recommend ATR. Allan was extremely helpful and we will always recommend him!! My husband bought a boat in Georgia, gets close to home when one of the tires all the way down to the spindle came off!! Allan treated it as if it was his own. No damage done whatsoever and even calmed down my husband who was just so sick over it. We can’t thank him enough!!

ATR was incredibly quick to respond and even arrived before the quoted time. Adam was polite, professional, and an exceptionally skilled driver. I’ve had many cars towed over the years, but he was the first to navigate our tight, steep driveway with ease — on a very dangerous hill, no less! He went above and beyond, managing to get my car perfectly into the carport so I could work on it out of the weather. The prices are a bit higher than some other local options, BUT the quality and care made it absolutely worth it! Another huge plus: ATR accepts cards, which is super convenient. I’d definitely call them again — it’s rare to find a towing service this trustworthy and capable.

Excellent Service! My tow driver, Allen, was absolutely amazing! He was knowledgeable, patient, and made the entire process stress-free. From start to finish, I felt like I was in good hands. Explained everything clearly, took great care of my vehicle, and went above and beyond to make sure I was comfortable and informed. Excellent customer service and a team that truly cares about their customers’ safety and peace of mind. Highly recommend Alabama Towing & Recovery, Inc. — ask for Allen!

The best of the best. I've had two different situations hours away from where I live and somehow this company showed up for the recovery (more of a rescue honestly) both times. On both occasions, they went out of the way and put in more than what was asked or required and didn't ask for anything extra to do so. They stay patient while I tried to figure out what the best solution would be for me, still shut up after my phone ended up dying and they didn't even hear from me, and bought me and my daughter dinner and made sure we were safe until we were able to get ​our vehicle fixed. Did I mention they ALSO fixed the vehicle!? 20/10

Zero stars really!! My car was towed on a Friday afternoon. The young lady I spoke with on Sunday gave me the price I would have to pay on Monday to get the car out. I arrived to get my car with the amount of money I was told and the gentleman there decided to tack on more money per day that the car had been there. He was EXTREMELY rude!!!! said "do you want your car or not?!" so if you HAVE to use them just know the price changes based on the day and who you are speaking to at the time.

This place is a complete scam. Avoid them if you want to save your money. We were originally quoted $1000 for 2 hours to rearrange a load. Once we arrived on-site, they told us the load had to be completely rearranged and increased the price to $5,000. That was already excessive for rearranging lumber, but due to the situation, we reluctantly agreed. After the work was completed—approximately 6 hours total—we were shocked to receive an invoice for $10,000, equivalent to 20 hours of labor. There was no prior approval, explanation, or justification for this final amount. This is a highly unethical business practice and a classic bait-and-switch. We strongly recommend not using this company.

I had an excellent experience. They responded quickly, arrived right on time, and handled my vehicle with great care. The driver was professional, friendly, and made a stressful situation much easier. Pricing was fair and transparent with no surprises. I highly recommend to anyone in need of reliable towing or roadside assistance.

Adam was great! He got the job done which another tow service that I called previously said that they couldn't remove my car from my home.

I called AAA. Had a blowout due to tire tread detachment with possible valve problem. Stranded on a very busy road. Evening and rush hour were approaching. Recalled AAA. AAA called me a few times. The very polite, efficient and professional driver finally arrived and safely droved me and towed my car home. I did not want to chance another tire issue since this was the second time within one month that two new tires with new valves blew. So grateful to the tow truck driver who also happens to be a military Veteran! Great service in military and as an Alabama Tow and Recovery driver! Bravo! Hip! Hip! Hooray!

Tow driver was there to pick up my truck immediately after calling. Henry and his team had my truck back up and running in less than 2 days. Extremely satisfied with the service. Highly recommend!