Madeline Grantham Philips
I feel like I should post a warning that they no longer do student discounts. Despite having multiple advertisements for giving a student discount both on the outside of the store & inside where the prices are hung, when I was preparing to pay for my service with my student ID in hand, I was told that they no longer do a student discount. The lady who did my service was kind, but her reasoning for there no longer being a student discount was very vague. She told me her manager decided to take the student discount away a couple years ago. I told her that they should change their signage because it’s false advertising. As a full-time student on a budget, I felt a bit played — it’s just not right.
The services are also much pricier than I’m used to. Additionally, I asked for just a cleanup on my eyebrows & emphasized that I don’t like them to be shaped too thin, but the lady shaped my eyebrows thin anyways. She also took a phone call during my service (instead of taking a pause for the call, she multitasked while simultaneously threading my eyebrows) and then very briefly showed me my face with a hand mirror after she was done threading. After leaving the shop, I realized that I still had a substantial amount of hair left on my face where she was supposed to thread. I tried tweezing the bigger hairs, but given the amount of money I had spent, I decided to go back to see if it would be possible for the lady to clean up some more. The lady was kind enough to do the cleanup without an extra charge. I appreciate her kindness, but unfortunately, the overall experience at this shop has left a bad taste in my mouth, so I do not plan on going back.