Mark and Whitney at Air Remedy are amazing. They are trustworthy, reliable, dependable, and can act quickly upon your request for help. Mark has incredible integrity as an HVAC (heating and air) tech, and can come up with a plan to fix any issue. I've had Mark assist with replacing both of my homes' furnaces, one set of coils for my AC unit, and some other AC-related fixes. He doesn't oversell me or recommend something extraneous to get an extra buck out of me. He gives me the options, tells me the pros and cons of each, and then lets me make the decision. That's what I value the most. Mark treats me like a partner in the process, which is so appreciated. Most professionals in Mark's position aren't as transparent and up-front with what all that's going on with your HVAC system. Mark provides you with the options and then makes a recommendation. And that's all I want. Not only does he have great customer service skills but he's also a highly skilled HVAC tech. He does great work. And he honors all warranty work that he does. I would highly recommend Air Remedy as your heating and AC resource.