Thank you, theonenowantstoknow, for the great review!
had to wait for the service because they were booked solid but as soon as they got here they find the problems and had it fixed in no time . would call they again if I have a problem because they are worth the wait . my problem was the induction motor and the igniter went bad at the same time . I knew the motor was going because I could hear it and when I was looking at the furnace I saw the igniter had a burn mark ( my stove has the same thing and I have had to change it ) so I know when and igniter is bad , so when they told me my problems I knew they were telling the truth to me .