Advanced Home Services

We’re so happy with the service! Fantastic customer service from Gian and an incredible job on our windows. The attention to detail really stood out, and they took their time to make sure everything was perfect — no rushing at all. You can definitely see the difference. Will be using them again!

I recently used Advanced Home Services for an end of lease clean and garden tidy up, and they were absolutely fantastic. The team arrived on time, were friendly and professional, and got straight to work. They cleaned every corner of the house, including windows, skirting boards, and the oven, leaving the place spotless. I also had them do the gutters and pressure wash the driveway, and the difference was incredible. You can tell they really take pride in their work and care about the result. What I liked most was the convenience of being able to book all of these services through one company instead of having to deal with multiple providers. It made the whole process so much easier and stress free. The communication from start to finish was excellent, and they even checked in afterwards to make sure I was happy. It’s rare to find a company that’s this reliable, efficient, and genuine. I’ll definitely be using them again for my regular cleaning and garden maintenance. Highly recommend!

I engaged Duong and his team for my end of lease cleaning and was extremely impressed with the results. They were highly professional, reliable and very easy to communicate with. The property was cleaned to an excellent standard, making the entire experience completely stress-free. I would not hesitate to recommend Duong and his team to anyone seeking quality cleaning services.

TL;DR: Do not use this company - poor service, poor communication, poor value of customers and could permanently ruin your credit history. I hate to leave a negative review, but after Advanced Home Services sent debt collectors after me TWICE I feel I need to warn others to avoid the company. I received the service from Advanced Home Services in December 2024. Over the next 3 weeks I followed up with several phone calls requesting the invoice as I felt it was odd not to have received it. After being told not to worry by Advanced Home Services over the phone and feeling like my concerns were not being taken seriously I emailed them requesting the invoice. With no response I continued to email them following up asking to please be sent the invoice so I could pay them, detailing the date and location of the service. I was repeatedly told over the phone “not to worry” and “you won’t get in trouble,” despite my genuine concern about not receiving the invoice. Still, no one at Advanced Home Services contacted me to resolve the issue. Then, in August 2025 I received a message from debt collectors due to the unpaid invoice (that I never received) from Advanced Home Services. I paid the bill immediately. I then contacted Advanced Home Services again. After getting in contact with their manager Helen, I directed her to the emails I had sent months ago, which she found in their inbox. Helen told me the debt collectors should not have been contacted. After months of stress, I thought it was finally over, as I paid the debt collectors so Advanced Home Services would have received the payment through them. No, Advanced Home Services sent ANOTHER invoice to the debt collectors who reached out to me again yesterday while I was at work and asked me to contact them that day. This resulted in me working with the debt collectors to discover Advanced Home Services sent a duplicate case to the debt collectors. I’ve always paid my bills on time and even followed up with Advanced Home Services to ensure they were paid for their services. From a business perspective, I do not understand why Advanced Home Services would send debt collectors before simply contacting the customer. This issue could have been easily resolved over the phone. What I also cannot understand is how, after all the clarification through calls and emails, they could still send the case to debt collectors again. Now I face the risk of not being approved for a home loan and puts my career in jeopardy because of Advanced Home Services poor business processes and failure to value their customers. I cannot begin to express the stress this has caused me over these last 10 months. I will also mention that at no point did Advanced Home Services offer any form of compensation, even after acknowledging their mistake and the stress this situation caused. While I understand they are not required to offer compensation, I believe that, from both a professional and personal standpoint, it would have been the right thing to do given the circumstances. With all that said, please be warned, avoid this company. The service itself was below average and the lack of communication and lack of value for customers is some of the worst I've ever experienced. If you're looking for an alternative, I have used Maid2Match as a cleaning service and the lady who provided the service was lovely and their communication was good. And thank you to anyone who took the time to read this, it means a lot.

We are a provider supporting participants with Home Care Packages and disability services, and have been engaging Advanced Home Service to assist many of our participants with cleaning and gardening. They deliver excellent service. More importantly, it is not just about the tasks they perform, they genuinely care about our clients’ preferences, pay close attention to detail, and maintain clear and respectful communication (Thanks Cherral). Thanks Advanced Home Service for making a differentce in our our clients’ lives, and we truly appreciate your dedication and impact, keep up the amazing work :)

The absolute WORST cleaners I have ever had! Cleaner turned up wearing bright pink Crocs!!! So much for WH&S procedures. Couldn't even manage to hold vacuum correctly, had handle upside down! Tiled floors had debris still on them after she ostensibly vacuumed! Sprayed window cleaner on my leather lounge!!! Tried using the mop that I have exclusively for the bathrooms on my kitchen floor 🤢🤮 Wiped down the toilet and then proceeded to use the same cloth to wipe down my vanity 🤢🤮😳 There was not one room that was cleaned properly 😪 Dusted around things, didn't even move chairs from around the table 😬 I fail to see how this chick was ever employed by this company as she clearly had no idea of how to clean, how to hold a vacuum or to follow some basic instructions. Do yourself a favour and stay as far away from these people as you can. I can assure you this review is genuine! You should check your records way more carefully as the service you provided was only last week!!!! You even sent me text reminders of the upcoming service! So go ahead and lie your butts off, I have proof 😂

⭐️⭐️⭐️⭐️⭐️ Excellent Service I’ve been using this cleaning company for a while now and couldn’t be happier with the results. The team is punctual, thorough, and always leaves my place spotless. They pay attention to detail and go above and beyond every time. Highly recommend for anyone looking for reliable and professional cleaners!

The cleaning service is hassle free and inspection safe. I got my full bond return.

Duong did a top job. Very happy with the clean 👍

Great service from Duong and his team. I’ve been using this cleaning business for quite some time now and been happy with the results every time. The team have been on time, thorough and deliver excellent service every visit.