Advanced Family Dental of Naperville

I came in to have my permanent retainer fixed—it had come loose, and I mentioned this when I booked my appointment. Instead, I was told they no longer do this because of gum health. I understand the concern, but why waste my time having me come in? The dentist then spent an hour pushing Invisalign, telling me it costs $5,000-$8,000. insisting it was my only option. It felt like a sales pitch, not patient care. When I asked about clear retainers, she admitted they could do that but still pushed Invisalign because of my bite. She kept emphasizing how long she’s been a dentist so I would understand and believe her professional opinion, yet she ignored my needs and concerns. I explained that I’m low maintenance and Invisalign isn’t for me, but she kept pressuring me to book the molding for Invisalign before her vacation. After an hour of talking about my gums, bite, and Invisalign, she took an unnecessary X-ray just to charge my insurance. Frustrating, unprofessional, and a total waste of time. I won’t be returning.

I wasn’t going to review this place, but if someone can be saved, it would be worth it. If you plan to be a client, do your homework, ask questions, and do not put blind trust into this office. I had heard of practices that require unnecessary dental work, but I hadn’t experienced such a thing until I came here. This place is trigger happy with deep cleanings, something that is not necessary for many people, and was especially not necessary for me. She required it though before proceeding with another procedure, so I did it. An easy charge to insurance for them. The second procedure wasn’t explained until I was in the chair, so I ended up cancelling it and never went back. I went to another, more trusted office, and found that many of the things that were required through this practice were not necessary, one which has altered my teeth and caused years of issues. Please double check, ask questions, and do not put your health into the care of this office blindly.

Dr. Thobani took such great care of my dad. She was patient, attentive and made sure we understood every step of the treatment. It really gave us peace of mind knowing my dad was in such good hands. I’m very grateful for the excellent care and highly recommend Dr. Thobani and the team!

BEWARE!! DO NOT GO TO THIS DENTIST! I had a terrible experience with Dr. Thobani. From the start, it felt more like a sales pitch than a dental visit. After a brief introduction, her first question was, “What do you do for a living?” From that point, she seemed more interested in upselling services than in providing genuine care. I came in for a deep cleaning, but she immediately complained that it would take her 40 minutes, as if that was too much of a bother for her. During the entire visit, she commented on how bad my stains were, making me feel uncomfortable rather than addressing the issue constructively. When I mentioned that flossing was difficult because of the tight spacing between my teeth, her “professional” suggestion was to extract two perfectly healthy teeth just to make flossing easier. What kind of dentist recommends removing good teeth for this reason? The cleaning itself was rough and painful, lasting barely 5 minutes. It felt like she was more interested in getting through it quickly than doing a thorough job. Worse still, she repeatedly tried to sell me on additional services, like a $450 mouthguard, rather than focusing on my actual dental needs. My wife also had a similar experience. She went in for her routine cleaning, which our dental plan covers, but Dr. Thobani barely did anything. Instead of the usual care and attention, all she received was yet another sales pitch. If you have Medicaid, I would especially avoid this practice. I felt judged, disrespected, and treated as though my health and comfort were secondary to her sales goals. Save yourself the trouble and find another dentist who genuinely cares about their patients’ well-being.

I went in with extreme tooth pain wanting an extraction. The dentist (Thobani) never even really looked at the tooth or offered any help. She just wanted me to reschedule to get more work done. Left with absolutely no help. Wouldn't recommend to my worst enemy. Steer clear!!

I had lots of work done by Dr Thobani, I saw Dr Thobani first time few months ago when I had an emergency , my front tooth broke with the crown on it after only few months, she agreed to see me almost right away, compared to my previous dentist that couldn't find time for me until late afternoon, so she not only fixed what other dentist messed up but also did it quickly reducing my stress of walking around for a whole day without a front tooth. I really appreciated all she did saving my tooth and crown. She did an excellent job. She also found an infection that I had no idea about and referred me to the endodontist, which I was very grateful for. Dr Thobani has great bed site manners, really knows her stuff, always recommends the best treatment , and explains everything very well. She is very caring. Her staff is also very pleasant and professional. I highly recommend doctor Thobani for all dental needs. I will be back for sure. I am glad I finally found a great doctor. I also prefer small practice over the big dental office because I don't want to feel like I am just a number and that's how I felt with my previous dentist. Dr Thobani is amazing , best dentist I have ever had!!!

I highly recommend Dr. Thobani she is not only knowledgeable in her field but she adds the personal touch. She cares about her patients and it shows. I have never liked coming to the dentist and was a little scared. That has all changed since I have been seeing Dr. Thobani. I have relaxed and I trust her. She has made my visits a pleasure now. I never thought I would ever say that about a dentist.

Dr. Thobani took amazing care of my grandmother Susan when she came in for a tooth infection. We called midday and they immediately offered to take her that same day regardless of being a new patient. She is already feeling a million times better. Thank you Dr. Thobani!

Dr. Thobani has got to be one of the WORST dentists I've ever gone to! Starting with her pushiness to get certain cleanings done despite letting them know that you'll let them know is annoying at the very least followed by her lack of professionalism. At times arguing with me or other members of my family. Then coming to today going in to get my retainer she DROPS the actual retainer on the floor in front of me then goes off to wash it. Overall very poor behavior and I'm not surprised her last "award" she's ever received was back in 2014

Right around the corner from hobby lobby .Dr. Thobani is very professional in her diagnosis. The office is very comfortable . Treatment is yet to come. 5/20/23. I have been in the process of continuing to see Dr.Tobani and over time she is the best dentist I've ever had. She has earned my trust. Nothing is more important than trust when it comes to my teeth 😬 FAST FOWARD: 10/2/25 I have just had another tooth restored. Dr.Tobani is a perfectionist with her work and is standing by her oath when she became a dentist , communication rather than vibration may apply here