Our experience with Accu-Temp's Steve Brock was exceptional! On a recent weekend our AC ceased working. We called several referred company's, one did not answer, the other could not come until Monday, the third, Accu-Temp, said they could be there by noon. Our hero, Accu-Temp's Steve Brock, arrived at noon, assessed our unit, found the problem quickly and fixed it! Steve could have told us anything and we would not have known the difference since HVAC's are not our area of expertise. On top of his wonderful responsiveness, the bill was very reasonable - less than we anticipated - as I said we don't know one HVAC repair from another and would have gratefully accepted any diagnosis and cost to get that cold air blowing forth again! Mr Brock has a confidence-inducing, calming demeanor! We are so happy and relieved to have encountered this exceptional HVAC expert!