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Acadian Total Security
  • Security System Supplier in Lafayette
  • Closed
  • 4.9
    (228)
Acadian Total Security
About
Acadian Total Security offers cost-effective, home, fire, and burglary protection solutions to fit any lifestyle or budget. We offer a variety of systems including wireless and home automation options with affordable monthly fees. Plus, with a 93% on-time rate and a guaranteed 30-minute window for appointments, we won’t keep you waiting for the services you need.
More about this business

(855) 222-3426Contact UsDirections
Closed
Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Accessibility
Wheelchair accessible entrance ·
Location
302 Hopkins Street Suite 100, Lafayette, LA 70501, United States
Photos
Posts
Services
Home Theater
Smart Home Control
Security Cameras
Access Control
Google Reviews
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4.9
228 reviews
Elva Stevens
2 weeks ago
Acadian Total Security is the absolute WORSE home alarm company we have ever used. We've been trying to reach Earl to discuss our account. We called several times and left numerous voice messages over several days and still no call.!!! Horrible service! Mark Stevens
Glenn Crawford
3 weeks ago
Our experience all started with a Jacob, our sales consultant being very friendly and very knowledgeable. The installers for the security system and the camera system we're the same. Additionally, I have had conversations with the staff in the main office and they have been very polite and very accommodating as well.
Denise Edwards
3 months ago
This process was well explained in details, VERY ACCURATE quotes! Service Installation was Quick! Mr. Joey was VERY PROFESSIONAL....!!!!! The team that came out to install was really nice and they cleaned up behind themselves, which was an A+ for me!! I HIGHLY RECOMMEND .............Acadian Total Security!!!!! So happy I chose them! Also, calling the company direct, you get a well and soft spoken person who is also detailed. 5 stars is not enough, I'll give it a 10 Sunshine Bleu Academy
Kathy Martin
a week ago
LOVE Acadian Total Security! They are always prompt, courteous and professional and would not use anyone else!
Charlie Michel Bayou Land Families Helping Families
a month ago
I have left a message because "all representatives are currently busy assisting other customers". Sadly when the recording said that my call was important and calls would be handled in the order they are received, it lied...because I was forced to leave a message and then disconnected...twice. So, I called the number a third time and selected Option 9 as instructed for "immediate attention". That dispatch operator transferred me to the same loop I was in twice before and I was again disconnected. In the meantime, my wife is recovering from surgery and there is a high-pitched noise coming from the alarm box and NO ONE at Acadian is able to help me at this time and I'm not confident ANYONE will EVER return my call.
Raymonda Guidroz
4 months ago
It is extremely frustrating, to get information and/or contact the correct section! This is not new! As long as I've had Acadian Security, no one seems to know the information/problems and refers me to one section after another. The techs that have serviced, at my residence, are excellent and very helpful.
Siobhan Meaux
4 months ago
Excellent service from the first call to the insulation. Very helpful and knowledgeable.
Karen Trahan
2 months ago
I feel much safer since I got Acadian Total Security.
Abbylyn Authement
9 months ago
I have been with this company since 2004 when it was Safeguard. The price per month for service never went up until I upgraded my system in 2020. Great service!
John Paul Stoshak
a month ago
Polite, knowledgeable, professional, and expeditious.
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