I called Abba Towing after getting stuck in the snow overnight - already a stressful and embarrassing situation. What followed was the most unprofessional, disrespectful interaction I’ve ever had with any business.
From the moment someone answered the phone, the attitude was hostile and angry, as if I had committed some offense by calling. Instead of offering help, I was berated and repeatedly called an idiot for a full 10 minutes. When I tried to redirect the conversation to actually getting assistance, I was told I’d need to pay $1,000 upfront before any service would be provided - no estimate, no explanation, just a demand for money while continuing to insult me.
I was stranded, desperate and seeking help. Instead of basic human decency and professional service, I received abuse and what felt like an attempt to take advantage of someone in a desperate situation.
There are plenty of other towing services in the area who will treat you with respect. Save yourself the humiliation and financial exploitation - call literally anyone else.