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AAS Transportation (Affordable Quality Wheelchair Transportation/Stretcher Services for Medical/Non-Medical Needs)

  • 5
    (67)
AAS Transportation (Affordable Quality Wheelchair Transportation/Stretcher Services for Medical/Non-Medical Needs)
Reviews
5 out of 5
(67 reviews)
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Crystal Wilson
Edited 4 months ago
I have used A&A Senior Transportation three times now for my elderly father, who is wheelchair-bound, and they have been wonderful every single time. The team is professional, and every driver we have met has been so courteous and kind. It gives me real peace of mind knowing my father is in good hands. I am so glad I found this service, and I highly recommend them to anyone who needs reliable and compassionate transportation support.
Leticia Smith
a year ago
My family used A & A Senior Transportation. Lakia and Christopher were great! Quick response to our inquiry. They arrived on time for pick up and drop off and were very safe in the transportation of my 100 year old grandmother to her scheduled appointment. They handled her with great care and we appreciated it so much!! Very friendly. I will definitely use their services again and recommend their company 100%.
Joseph R
2 months ago
A&A Senior Transportation is a caregiver’s dream come true. Today, I needed to take my mom up to Walter Reed hospital in Bethesda to get an MRI. For medical reasons, I don’t drive. My dad couldn’t drive us, either, because both my mom and I are actually his co-caregivers — he had a stroke three years ago and is non-ambulatory. I’m an only child with no siblings to turn to. Who cares for the ones giving care? That’s where a great local business like A&A comes in. The round trip transport from where we live in Clinton to Bethesda and back home again could not have gone more smoothly. It was raining and there was a lot of traffic but for my mom the transport was peaceful and relaxing which is exactly what I wanted for my mom. Not only was she anxious about getting an MRI, but her doctor prescribed her Valium to take immediately before the exam due to her claustrophobia. That prescription was another reason why it was so critical for me to obtain senior transport. My mom had never in her life taken a medicine like Valium and I was very anxious about how it would affect her. I needed a transport experience where she had to do as little effort as possible on both ends of the trip. I regret not asking our driver’s name. I was shy, the weather was bad, my mom was already being anxious, and I was focused on getting us settled in and seated. The opportunity to ask our driver’s name escaped me which is a shame because he was incredibly friendly and a soothing presence which is just what my mom needed. He patiently answered our questions and he even kindly waited a short while at our home because the fill-in caregiver we hired for the day to watch my dad while we were away was running late. I also want to lift up the behind-the-scenes customer service folks. They were so patient handling my back and forth emails where I asked a million questions because I wanted to ensure that we had a successful transport and more importantly that it would be comfortable for my mom. I felt so bad for exchanging so many emails with customer service that I apologized repeatedly. I also called A&A the day before our transport to confirm our booking and once again they could not have been kinder. Their patience and professionalism are a caregiver’s dream. We have already booked our next transport with A&A for an appointment in about two weeks from now and this time it will be for my dad.
Huldah 700
3 months ago
I have used A&A Senior Transportation many times and they always provide professional, courteous service. Always on time, friendly staff and safe delivery. I live up 3 flights of stairs and they have consistently assisted me safely. I highly recommend their services.
Gervonna Crump-Williams
5 months ago
A&A Transportation has been wonderful. They are on time, patient, responsive, and most of all safe. The intake ask thoughtful questions to ensure your loved ones safety. The ease of booking has been a breeze as well which makes the entire process from door to door a success. I will continue to use A&A Senior Transportation for their services.
Katheryne West
5 months ago
Everyone I have dealt with are professional, friendly and caring. They understand the need of transportation for seniors and do their best to make them comfortable and feel safe traveling to and from their appointments. Excellent company.
Amanda Cook
4 months ago
Chris was amazing. He was there on time. He helped get my mom in her wheelchair chair and up the steps. He was so friendly and personable. He never made us feel rushed. We will definitely be calling them again in the near future!
Lajuan Persaud
5 months ago
I am extremely impressed with this company. My first experience with their services occurred during an emergency situation; we contacted them for the first time at 12:30 a.m. to transport my mother and other family members from Hanover, MD to Bowie, MD. Not only did they arrive promptly, but they also provided assistance with exceptional compassion and professionalism. We arranged for door-to-door service, and the team went above expectations by helping my mother safely into her bed. Since that initial encounter, I have used this company several times, and they have consistently delivered outstanding service. I highly recommend them for any transportation needs; if it were possible to give 100 stars, I Happily would.! They Are Awesome! Mrs P. Upper Marlboro MD
Anonymous
5 months ago
We have been using A & A Senior Transportation for transportation to doctors’ appointments and have found them to be prompt and reliable. Their drivers have been great and have always gotten us to our appointments with time to spare.
Jana Robinson
10 months ago
I was looking for a transport company for my mom and found A&A Senior Transportation. This was our first time using the company. Our driver, Tony, was on time and had a friendly disposition, which put my mom at ease. He was very detailed when strapping my mom into the van and ensured that she was safe and comfortable for the ride. We appreciate the wonderful customer service and plan to use them for all of her rides. Thank you!
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