AAMCO Transmissions & Total Car Care

I wish I could leave a negative review for this place. The manager Haroon is terrible with communicating what is actually going on with vehicles. He contradicts everything the mechanics tell me. And blames everything on my vehicle being old. AAMCO on Trevor Ave(prior on Division Street) has had my truck since April 27, 2024 and I have paid over $20k and STILL DONT HAVE A WORKING VEHICLE. I originally brought the truck in for a transmission as I knew it was bad. The truck started up and ran, but did not drive because the transmission was bad, it’s a 1984 F-350 6.9 turbo diesel 5-speed manual. Once the transmission was out and rebuilt, then there was an issue with rear drive shaft, then the turbo blew, then the radiator, then the water pump, and the injectors, oh and the turbo again; oh and then the engine blew. I had noticed leaking and notified the manager and mechanic, they dismissed my claims saying it’s just from the work they’ve done and burn off oil when I sent videos of active leaks. I have tried to be decent and amicable with the shop and have paid them way more than they deserve. I have filed a complaint with the BAR and just want to make the public aware of the ‘work’ that this AAMCO shop does. I have no ill regard against the shop or the employees, but if this is how you treat your customers, then the public should be aware. I am highly disappointed with the way the manager has communicated, or lack there of, and the work that has been done. *UPDATE* since the owner likes to lie, all of the pictures and videos except the one from the shop surveillance and the oil pan with the bolt video (so 2) were from my husbands personal phone. The mechanic Juan called on 2/17/25to say we would be able to pick up our truck on 2/18/25 but the altenator now is not charging, but they charged us to replace it back in July so why is it now not working?? Oh right I forgot to mention that the mechanic told us they charged us for the altenator but never put a new one in. Weird they just want more and more money yet refuse to do work. Now, they have to rebuild the heads because something else is wrong with it. DO NOT BRING YOUR VEHICLE TO THIS SHOP UNLESS YOU WANT TO GIVE THEM ALL YOUR HARD EARNED MONEY AND STILL HAVE A BROKEN VEHICLE AND THEM NOT HONOR THE WARRANTY THEY PROVIDE OR FIX WHAT THEY BREAK.

AAMCO was very professional and courteous and took care of the issues on my X5 with urgency which we appreciated. Also the fact that they placed original BMW parts is very important to me. We highly recommend utilizing them for your transmission and automotive needs.