A Plus Heating and Air

I found this business through a SMUD contractor list, and I’m glad I chose them for an electric conversion of a HVAC and water heater. Really professional, conscientious, and easy to work with. The installers were friendly and competent, made sure everything was done right and went over and above to meet all requirements. Plus they worked with me to get rebates (in 2025) and that really helped to make the conversion affordable. Highly recommend!!

These guys are truly amazing. I have an older furnace and it's beginning to show it's age. Austin came out the first time and had us up and running fast. Had him out again last weekend (completely different issue), this guy came out on a Sunday for us! No hard sells, or crazy overages. They are honest people who really just want to help you, and that is a rare find! I can't recommend them enough! Wish I could give more stars!

Great service and highly recommend! They have a quick response time and showed up within a day of my call. Vitaliy came on time, was polite, and wore shoe covers. He was also knowledgeable on the equipment and solved our wiring issue fairly quickly. They also have fair pricing and didn’t have any surprise costs. Thank you for your service!

A Plus Heating and Air is a a great company and i would recommend them to anyone! I needed to have our furnace fixed since it was cycling on and off, especially during this cold January weather. Austin was our tech and he was a star! He was able to diagnose our issue quickly (a bad board), and returned with a new board and had it working within 15 minutes. Austin represents this company extremely well and I’ve never experience the honesty i got from him with any other vendor I’ve ever used!!, and I have used countless trades!. He was very professional and explained the issues and kept me informed of the steps he took to diagnose the problem. I will ONLY use this company for HVAC issues in the future, even if we need a need a new system install since ours is 24 years old. Prices are extremely reasonable and i couldn’t be happier to have found this company. 5 stars for the company and especially Austin. Kevin E.

This company came out to our residence Tuesday, technician quickly got the heat pump going. Explained they struggle in the colder temperatures but confirmed we have heat strips so we should be good. He flipped the breaker on the unit and it fired up fine. Seemed confused about why it wasn’t heating for a couple of days. He decided to take a second look. On the next peek, found the hard start kit had fried. Replaced it. It was heating, so he left. It went out again Wednesday night. We didn’t call on the first because it was a holiday. Called the next morning, crazy early, and were given a 4pm appointment. At a quarter to 5, when no one has called or showed up, we call back. Receptionist said they needed a part and the parts houses are closed now so they can’t do anything. “We’ll have someone out on Monday.” My issue was the poor communication. Austin was actually great with my dog, which doesn’t matter for the heater working, but a big deal to us since she doesn’t like ANYONE. He wasn’t scared of her at all and she really took to him, so he must be good people. He was very communicative at both visits. We had to wait for heat for 3 more nights. The office should have made the effort to contact us and set the expectation on the front end, not when we called wondering what was going on. When Austin came back today, Monday, he explained that he’d already ruled out everything else that could be wrong so he knew what he needed to get. He got it in right away this morning and our heater is working again, for now. He also gave us his direct number, in case anything else happens. I really appreciated that. We are super grateful to have heat once again and hopeful that this experience is over, at least for this season!

For annual maintenance, Jorge was in and out with no hassle. They are always responsive to any issues. They did a great job on installation of both heating and A/C 5 years ago. I would recommend A plus.

Vitality is absolutely amazing! When our heater broke in the middle of winter (we had an older system) he came right over and had it up and running by the end of the day. Later that year, in the summer, it wasn’t working well and once again, he was on it and had that fixed too! He also installed a whole house fan to improve airflow and reduce moisture buildup during the winter. Thanks to him, we’re now much more protected from mold issues. His responsiveness, professionalism, kindness, understanding and skill are unmatched. He clearly takes pride in his work, and it shows in the quality and speed of his service and overall A+ Heating and Air. Also took the time to set up a new thermostat, Nest and connect the thermostat to be accessible on our phones! Always going the extra mile! We felt completely taken care of each time he came to our home to help and it gave us such peace of mind knowing we had someone so dependable to call. We can’t recommend him and A+ Heating and Air highly enough!

These folks are the absolute best. They trouble shot our almost 20 year old furnace and only charged us for what was absolutely necessary. Plus they informed us all along the way. Austin you are great!

AC went out Friday, expected a week to replace, but they were able to get it all done 2 days ahead on the following Wednesday & record time before a meeting. Paul & Alex & the crew were thorough & courteous & laid down cover before working to keep things clean & cleaned up all when done. Very pleased!!

I scheduled a service appointment and they came out the same day. Austin was my technician and he was great. The service was excellent and the customer service was just as good. They did a fantastic job!