A G O'Brien Plumbing & Heating Co

Everyone we spoke with at AG O’Brien was helpful, competent and friendly. Communication was excellent. We received texts to update us on our appointments to repair our furnace and the technician arrived timely. Jason, our technician was knowledgeable and skillful, keeping us informed of what he was doing and why. A part needed to be ordered and Jason was able to return with it and install it several days later (after the weekend). Would not hesitate to use them again for HVAC issues. Haven’t received the final bill yet, so cannot comment on pricing.

** Update - after posting the below review I was contacted by the company and it was determined I was likely charged for too much driving time. They also took time to ask about my negative experience. I am happy with the follow up. ** $290 for about 15 minutes of work snaking a drain that the technician didn't think would help. I insisted and it did solve a backup issue. This was after the technician called me 3 hours before the appointment and asked if he could "come now" because he finished a job, I said sure, and 1.5 hours later he arrived. I'm new to the area and would definitely try a different outfit next time. The person who answered my initial call was very friendly and helpful. That was the high point.

We have used A G O'Brien for the past year on numerous occasions. Always had great service. Garrett was out this week to fix some pipes for our wash machine that were leaking. Wonderful, friendly service with clear communication. Thank you for being so reliable!

Jeremy from AG O’Brien changed out a pump on my boiler and installed (2) shut off valves to isolate water for any future work. He was on time, knowledgeable, friendly, very professional and cleaned up after work. Highly recommend this company and Jeremy. Thank you.

Brad was responsive and timely in getting an estimate and on the schedule. Riley and his partner installed new central air unit over two days. They were on-time and had excellent communication. Quality of work was excellent and they cleaned up any mess that was created. Riley explained how to use new unit after installation. All intereactions were very positive and professional. Overall, excellent experience. Highly recommend!

Thr O'Brien team did a great job. They were quick, efficient, and clean. They explained everything to my satisfaction. The only complaint I have is that they left about $200 worth of new plumbing parts behind.

Jesse came out to diagnose a problem with the zone heating on our Navien combi boiler (new to us when we purchased the house two years ago). He was able to fix it right away, and gave us valuable tips on how this type of boiler works and how to maintain it. 100 percent recommend AG O'Brien, glad to have found this company!

Kody repaired our leaking toilet, and replaced our kitchen sink faucet. He purchased the new faucet, as well as a new toilet seat. He was timely, courteous, friendly, and very professional. We appreciate his service and thank him and A G O'Brian. We don't have the invoice yet to know the total amount, so I can't rate that in the choices below.

AG O’Brien in Duluth did a fantastic job fixing both our air conditioner and a bathtub drain. Jeremy, our service tech, was professional, responsive, and clearly skilled at what he does. He showed up on time, explained everything clearly, and got the job done right. It’s hard to find that level of service these days—AG O’Brien made it easy. Highly recommend!

Garrett, Drew, and Jameson were courteous and worked hard. They were also concerned with not making a mess. Garrett answered all my questions patiently and honestly. Definitely deserve a five-star rating!