A G O'Brien Plumbing & Heating Co

Everyone we spoke with at AG O’Brien was helpful, competent and friendly. Communication was excellent. We received texts to update us on our appointments to repair our furnace and the technician arrived timely. Jason, our technician was knowledgeable and skillful, keeping us informed of what he was doing and why. A part needed to be ordered and Jason was able to return with it and install it several days later (after the weekend). Would not hesitate to use them again for HVAC issues. Haven’t received the final bill yet, so cannot comment on pricing.

** Update - after posting the below review I was contacted by the company and it was determined I was likely charged for too much driving time. They also took time to ask about my negative experience. I am happy with the follow up. ** $290 for about 15 minutes of work snaking a drain that the technician didn't think would help. I insisted and it did solve a backup issue. This was after the technician called me 3 hours before the appointment and asked if he could "come now" because he finished a job, I said sure, and 1.5 hours later he arrived. I'm new to the area and would definitely try a different outfit next time. The person who answered my initial call was very friendly and helpful. That was the high point.