A Better Carpet & Floor Service

AJ came out. We mutually agreed not to proceed with the job because it was heavily soiled. After AJ packed up he handed me a bill for a $150 trip charge which was never discussed. I reminded him that I was told that $150 was the minimum for 3 rooms and that if he had planned on charging that, I should have gotten 3 rooms cleaned. He then said that he had already packed up.

Upon contacting A Better Carpet & Floor Service I was given a quote over the phone. The quote was reasonable and under the $1,000 mark. I was told it would be cheaper if the furniture was not in place and it was not considering we were moving. When the repair guy showed up he quoted the project at $1,500, not to mention any patching or tack strip repair(knowing there will be patching when you stretch the carpet). I was so disappointed but we agreed on $1,300. After the service and the 20 linear ft of tack strip installed the price was back up to $1,500. This service took approximately 2 hours to complete with maybe $100 dollars worth of material. I would not use this service ever again unless you want to pay double from the going rate. Installer was friendly and knew his stuff but they price gouged me pretty bad.