I’ve heard mixed things about this place, but my experience on Friday (4/11/25) was really disappointing. I brought my Miata in for a scheduled alignment, should’ve taken about an hour, but ended up waiting there five while being repeatedly reassured it would be done soon. At the end of the day, they said they couldn’t align it, suggested the car had been in an accident, and asked me to bring it back next week. Another shop fit me in on Sunday and aligned the car to my desired specs in under 30 minutes — no issues. To top it off, I found there had been a camber bolt left loose. I really hope this was a one-off experience and not the norm.
Edit after shops response:
Added photo requested by Shop Owner
I initially left a 3-star review hoping this was a one-off experience, but after the shop’s response I feel it’s important to clarify.
I brought my 1996 Miata in for a scheduled alignment after a full suspension refresh (tie rods, ball joints, bushings, camber bolts). I waited over five hours while repeatedly being told it would be done shortly. At the end of the day, I was told the car couldn’t be aligned, was implied to have been in an accident, and I was asked to bring it back another week.
Two days later, another shop aligned the car to my requested specs in under 30 minutes with no issues. During inspection, I also discovered a camber bolt had been left loose, which is a serious safety concern.
The shop’s response to my original review did not address these issues and instead questioned the validity of my experience. Based on both the service and follow-up, I can’t recommend this place.