Elegance Carpets & Flooring

My Review of Elegance Carpet & flooring I had an amazing experience with Elegance Carpet! They provided an end-to-end service — from measuring the carpet to fitting it perfectly. The customer service was excellent throughout the process. I also purchased some beautiful tiles from their shop, and I’m very happy with the quality. Mr. Baljinder was incredibly helpful and professional, making the whole experience smooth and enjoyable. I would highly recommend Elegance Carpet to anyone looking for quality products and outstanding service. Thank you so much for everything! Kalpesh

Bel & his team at Elegance Carpets & Flooring are professional & friendly. I had my lounge bedroom & hallway done. I'm very happy top job

The bed shop delivered exactly on the promised date and supplied precisely what I ordered. The team assembled the bed in my bedroom and positioned it exactly where I wanted. Their service was excellent and the quality of the products is very good. I would definitely recommend them.

I recently had the pleasure of working with Elegance Carpet, and I couldn't be happier with the entire experience. From the first consultation to the final installation, they were professional, efficient, and incredibly accommodating. The team was prompt in helping me select the perfect carpet, offering high-quality options that fit both my style and budget. The installation itself was impressively quick and smooth, with the installers working efficiently while maintaining high attention to detail. The end result is absolutely beautiful. Thank you guys! Maria

Had my carpet fitted in our flat today i went in and said i want it like yesterday this company and the carpet fitter went above and beyond fitted my carpet same day,and the carpet fitter was very respectful,just will definitely be using them again.

I recently had the entire upstairs and downstairs of my home carpeted by Elegance Carpets & Flooring, and I couldn't be happier with the results. From the very beginning, the team was professional, friendly, and extremely helpful. They took the time to guide me through the different carpet options, offering great advice without any pressure. The installation process was smooth and efficient — the fitters were punctual, respectful of my home, and left everything spotless once the job was done. The quality of the carpet is excellent — it feels luxurious underfoot and has completely transformed the look and feel of the house. What really stood out was the genuine care they put into their work. It's rare to find a company that combines top-quality products with such outstanding customer service. I would highly recommend Elegance Carpets & Flooring to anyone looking for flooring done to a high standard. A truly five-star experience from start to finish!

DO NOT BUY FROM THIS SHOP. After placing an order and being told we can bring back any extra tiles and get a refund..they went back on their word..they took the extra tiles but wouldn't give my refund then got really aggressive and called extra men to the front for intimidation..never had service like this before...We then placed a really Big order with Tile Plus in oldbury and had Excellent service from them..This Place Elegance carpets &Flooring are unprofessional and Liars would never go back to them.Vile people.

I had a member of staff come over to give quote after looking at my property, he used the bathroom, did not flush the toilet nor did he wash his hands or even wipe after having a poo. The quote was extremely expensive but i went ahead with it anyway just to get carpets that are damaged and badly fitted. I asked for a refund or for them to come back & fix it but the manager refused & told me there was no issue

We got some lovely carpets purchased and fitted from here. The turnaround was really quick and they came to fit the day after they measured up. My only comment is that you need to bear in mind that the price may be higher than you estimate if they need to fit underlay and carpet hooks which they did for us. In general we love our new carpet and the service was pretty good. They have a good selection of carpets with different colours and prices. You can probably find something for any home here.

Had carpet fitted in for my bedroom and landing upstairs, and the services we received from Elegance were great. Carpet quality is amazing and the fitting was done really well, quick and of a high standard. Will definitely be recommending to my family and friends as they are a company who put thought and effort into the work they do. Really pleased with the service I received!!!