Emerald Coast Flooring America

Sarah Spaulding was amazing from start to finish! She helped me find my dream floors, was extremely competitive in pricing, and got me scheduled right away! She was there through the whole process. I would recommend her every time! On to install. The team was meticulous through removal of the old flooring, making sure the concrete was good and level, and installing my beautiful floors! They were respectful or my home and loved on my puppies! I was super impressed with their work and efforts! Even the install manager, Chris, stopped by to check on them and how it all was going. Thanks to all!

I needed to get new flooring installed in my whole house, 2,000 sq ft. I thought I’d go with Home Depot because I’ve used them in the past, but they quoted me an outrageous price. I did my due diligence and looked up a few other flooring companies in the area and stumbled across ECFA. The whole experience was so awesome…from the initial quote to the finished product. Cassi was awesome, measured the house, chose the tile (based off a sample I gave her) and chose the grout based on my input. It’s like she knew what I was thinking. The process after that felt like it took forever, but it was well worth it. Charles came by almost every day to make sure my needs were being met, and even helped lay some tiles. Great customer service all around. I would definitely recommend this company to anyone. ECFA quoted me a very reasonable price and no one else came close.

This has been a fantastic experience from beginning to end. The associates were knowledgeable and insightful. They came out to measure and offered options to meet my needs. Once everything was settled, the installation team was on sight quickly and did a great job. I wouldn't hesitate to go back for ALL my flooring needs. I can't say enough good things about them. Service, cost, and quality was outstanding.

Great experience from sales to demolition to glue removal to installation to final walk-thru. 54 boxes ULV to install & pulling up old glued down flooring a 4-Dzy Process - Sales Rep Omar was patient w/my concerns & present day-1 ensuring installers & me understood process. MR Edgar (Master flooring craftsman) & son David very Professional, respectful & easy to work with-- Ops Mgr Chris stopped by Each day ensuring quality control & i was satisfied w/work in progress (I was) just love new flooring Thanks Fellas, Dave

⭐⭐⭐⭐⭐ As someone who manages high-end vacation rental properties, I need vendors I can trust completely and Emerald Coast Flooring America has earned that trust time and time again. We’ve used them for full unit renovations with LVP and tile, as well as smaller emergency repairs from leaks and water damage on real wood plank floors in gulf-front luxury homes. Every project has been handled with professionalism, urgency, and quality craftsmanship. Omar is my go-to and most reliable connection. He communicates clearly, follows through, and approaches every situation with a solution mindset. In this business, that level of consistency matters. I truly value this partnership and highly recommend them to anyone looking for dependable, high-quality flooring work along the Emerald Coast.

We went to Emerald Coast Flooring America to replace 3 rooms of carpet with either carpet or LVP. Omar was our salesperson, and we got lots of good advice and help from not only him, but three other employees during different visits to the showroom. We ended up getting LVP, and were very happy with the whole shopping experience. We felt that we got a good product at a fair price. Flooring selection, purchase, carpet removal and LVP install all went very smoothly and on schedule. Omar really kept us updated every step of the way and Chris, the company’s Ops Manager, inspected the job during and after the install. Overall good job, and we’ll go back to ECFA for future flooring.

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience – Above and Beyond I can’t say enough good things about Emerald Coast Flooring America, and especially Chris Williams, who was our sales representative throughout a very large flooring project. From day one, Chris was incredibly responsive, attentive, and genuinely invested in making sure we weren’t just satisfied, but truly happy with the final outcome. This was a massive project with several issues that came up along the way, and every single one of them was handled promptly and professionally — often going above and beyond what I expected. Chris played a huge role in that. His willingness to do whatever it took to make things right made all the difference. I also want to give a shout-out to the entire Emerald Coast Flooring America team. Every interaction I had with every employee was pleasant, professional, and sincere. You can tell this is a company that values its people. I never had the chance to meet the owner, but it’s obvious they treat their employees well — it shows in how great everyone is to work with. I fully and confidently endorse Emerald Coast Flooring America, and I especially recommend Chris Williams as a sales representative. If you’re looking for a company that truly stands behind their work and cares about their customers, this is it.

Emerald Coast Flooring exceeded our expectations from start to finish. Omar was an incredible help—he worked closely with me and my family for over two months, patiently guiding us through every detail until everything was just right. His professionalism and dedication made the entire process smooth and stress-free. On installation day, the crew showed up 10 minutes early and operated like a well-oiled machine. They treated our home and furniture with great care and managed to complete the entire flooring installation in just one day. The results were flawless. If you're looking for top-tier service and craftsmanship, I highly recommend Emerald Coast Flooring. They’re hands down the best in the Panhandle.

Emerald Coast Flooring America has exceeded my expectations. Judy, Lura, and the flooring team were helpful and professional. The process was quick from start to finish. I had my dining room, foyer, office, living room, hallway, and a bedroom replaced. In one day it was all done with precision.

Last month we hired the floor company to replace our 25+ year old carpet and tile floors with LVP. This is a project I have been wanting to do for years. I finally saved enough money and was pleasantly surprised when their quote came in well under my budget to give me the floor of my dreams. I am currently undergoing chemo treatments and Sarah and the crew worked around my schedule to get the estimate and then the actual work done. They were complete professionals and did an excellent job. I appreciate their attention to detail and highly recommend them. The new floors are beautiful including the transitions from the old tile in the house that they had to remove for the new LVP.