Had a storage room for a few months and thought it was clean, accessible, and great. The gentleman that I called to ask a few questions regarding the storage room prior to acquiring it was amazing. However, today, I called in to cancel my storage room and I had the worst service ever. The guy was presumably older and gave the worst attitude, tone, and service. He continuously asked me what my unit was and I gave him the correct unit. However, he said I was wrong. However, after a few minutes, he repeated the unit # I gave him, realizing I was correct, and hung up immediately. Before I could even ask a question to ensure that my storage room was cancelled, he hung up right on me. I am extremely disappointed with this service and felt disrespected. I am not the type to do a review, in fact, this is my first review. However, this service has left me feeling disrespected, as the whole time the guy spoke to me as if I was inferior and lacked knowledge.