Whyte Avenue Dental Clinic

I am personally writing my review out of concern for future patients. To begin I am deeply worried of how credible this dental clinic is. To start, the images of the office that are listed on google are copied off of stock images. It does not look anything near what is advertised online. The office looks extremely run down with the cleanliness being questionable. From the office itself with holes and wires coming out of walls, trash bags stacked in rooms within client view, and finally the exam room not having proper sanitization tools. Another thing I noticed is the web site during further investigation does not have all doctors listed with first and last names which is particularly unusual, no credentials of dentist on the website or within office are posted. The doctor I saw was Dr. Kaur which is also questionable how majority out of their 11 reviews talk about a female doctor Dr.Van. He was extremely rough with the whole procedure, felt that he never preformed any dentistry in his life with how he handled the whole exam. I raised my hand for him to stop due to discomfort and just continued the procedure with no acknowledgment. Dr. Kaur made critical comments within ear shot that were not needed nor asked for when he couldn’t understand why I wanted just an exam and not a cleaning. I left with more pain than I came in with and am extremely concerned he did further damage than I originally had. While leaving the appointment to top it off the receptionist started to fight with Dr.Kaur about billing and my insurance. Neither of them understood how a simple insurance claim works which is surprising because you would think they would have trained staff on basic billing procedures. The lessoned learned is please do research before going to any dentist. Please do not go to this clinic as I truly think this office is not credible because of all the red flags and my person experience.

I had such a wonderful experience at this dental clinic! They were incredibly attentive, kind, and caring, and they even accommodated a last-minute appointment for me. Dr. Kaur was amazing—so kind and caring throughout the whole process. And Victoria, the assistant, was just as wonderful. Highly recommend this place!