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Serveway Heating and Air Conditioning

  • HVAC Contractor in Dallas
  • Open now
  • 4.9
    (373)
Serveway Heating and Air Conditioning
Reviews
4.9 out of 5
(373 reviews)
4.9
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Jenny Torrie
2 months ago
They truly care about their customers and their homes. Coordinating the appointment with Elizabeth was a pleasure. Roberto and Rinner were very professional and extremely knowledgeable while running diagnostics on our hvac unit. I appreciated the options given for our consideration and will definitely continue to use Serveway for our hvac needs.
Nataly Sorenson
4 months ago
Serveway, especially Elizabeth, provides excellent customer service. As someone who manages an office building and interact with many vendors, Serveway outperforms all others in customer service, quickness in repairs/appointments, and best of all COMMUNICATION. Elizabeth (customer care representative at serveway) is an excellent communicator. She provides constant updates and makes sure to keep customers informed on the status of their request, scheduling, when a technician will arrive ect. Kelon (Serveway Technitian) is professional, he is also an excellent communicator in being able to explain what the issues are, and what the solution is. You can tell this is a company that is transparent, and honest. They are not trying to sell you anything, they really do give an honest assessment, provide solutions and let you as the customer make the final decision. They are a great company!
Diego Pishinin
3 months ago
I had a great experience with Serveway Heating and Air Conditioning from start to finish. Elizabeth was the main person I worked with over the phone and by email, and she has been excellent. She’s always responsive, clear, and helpful when setting everything up, including explaining the monthly payment plan, which has been great and very convenient. The technicians, Kelon and Giovanni, have done an excellent job. They are professional, punctual, and take the time to explain what they’re doing. They also come every season for tune-ups, checking both the heating and cooling systems, which gives me a lot of peace of mind knowing everything is running properly year-round. Overall, great service, fair pricing, flexible payment options, and strong communication. I would absolutely recommend Serveway to anyone needing HVAC service and would not hesitate to use them again.
Alex Dunker
3 months ago
Serveway has been great to us. Kelon is the best technician I've ever had and he does a great job for the issues we've had with our new home. I couldn't reccomend him more!
Lacquement Family
7 months ago
Love this business. They operate and treat me like how I expect my staff to treat others. Well ran business. Great staff. Very trustworthy. I’ve worked with Cameron and Elizabeth most recently and they are awesome! Highly recommend.
Arthur James
6 months ago
Serveway Heating and Air Conditioning provides great customer service as well as expertise in running efficient HVAC systems! We can tell a difference between Serveway and our previous providers. I wish I would have found Serveway sooner! We currently use them for home and business HVAC needs. I highly recommend Serveway HVAC!!
Jessa Martinez
10 months ago
We had our AC go out on a Monday and a neighbor highly recommended Serveway. I called and it had to be after 5 and Liz still took excellent care of us! She got us all set up for the next day. Less than 24 hours and we had working AC. I respect their maintenance plan too. The cheapest I have seen with the best guarantees. We highly recommend Serveway and are happy we found them!
Shelley Burnett
a year ago
We were recommended to Serveway by our children who had been very happy with their service. First, I chatted with Elizabeth who explained their service. She was delightful, knowledgeable about the services they offered and helpful in answering all of my questions. The young man that came to perform the service, Carson, was equally wonderful. He called before arrival and was polite from the very beginning, putting on booties upon entering our home. Carson answered all our questions and performed a full service on our unit. The service was more complete than I had read on several other sites for a very competitive price. We were thrilled that we had chosen Serveway for our heating and cooling needs. I will recommend them.
Jim Self
9 months ago
I really hate to call companies to do the annual clean on any system in my home for fear they will "find" too many things that may or may not be true. Then I happened upon Serveway. They have far exceeded my expectations. Did my annual summer check and all was good- no extras needed. They explained everything they did on this visit, gave me things that should be serviced in the future. My air ducts are ancient, which I knew. But offered to give an estimate when I was ready to change them out. So overall, I highly recommend this company! Great customer service
kyle brisendine
7 months ago
Serveway has repaired and installed a new system in my home. They are always polite and very easy to work with. Elizabeth is great and extremely friendly. Always support local.
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