Pool Pals LLC

Probably the best service I've had in anything - not just pool cleaning! Pool pals are very organized, punctual & they leave my pool looking brand new; even after storms! I have had a few pool companies over the years, and here's what stands out to me: - They don't just show up for 3 min and leave. This actually happened to me in most previous companies. Pools pals actually take their time on servicing and cleaning the pool, and it's noticeable. - Fair/transparent pricing. Previous companies increased base prices every year AND threw on extra chemical charges randomly. Pool pals is clear on when and how they price, and they report the chemicals they use so you know what's coming. - Email reports: this is not uncommon, but the platform they use is solid and they include a lot of details. I appreciate that they take a picture of my gate being closed when they leave. Will recommend to everyone I know! Hope this company stays great forever!

Beware! Terrible pool service and even worse customer service, by Donny! Our pool started to slowly turn green around September 8th, 9th. Our pool was serviced Sept 10th by Pool Pals. It continued to decline. I messaged Donny through Pool Pals FB messenger on September 16th regarding the pool starting to look worse over the weekend. We had it serviced again on the 17th. It never improved only continued to get worse. I messaged Donny again on September 19th @ 9:18 am with pictures showing how much worse the pool looked. I also left him a voicemail @ 9:23 am, trying to cover my bases, in hopes of a response. It's now September 20th @ 1:30 pm and I still haven't received a response from him! Completely shameful! I will be canceling my service immediately!

We recently hired Pool Pals and from the first time I met Roger I knew he was going to be a great fit as our “pool guy”. He actually smiled, was friendly, professional, courteous, and not afraid of dogs. Each time he has come out, he has done a very thorough job and has great communication skills. I receive a full report with pictures after each service. Our pool is looking great. I definitely recommend Pool Pals.

I highly recommend Donny & Pool pals!! I have tried many services and with being a second home, it's difficult to keep tabs on if the service is actually being provided . I have never had an issue with Pool Pals, but instead I've had compliments when people have come to the house as to how great my pool looks And how friendly the people are that maintain it. Their prices are in line if not better than the average price, they truly try to go above and beyond. I highly recommend.

Best pool company in town! They showed up on time, did an amazing job, and the prices were super reasonable. Our pool's been lookin' brand new thanks to them! 10/10 would recommend

We have been using Pool Pals for a little while now. They are very personable and knowledgeable. I don't really have to even think about maintaining the pool thanks to them. I would highly recommend them.

Donny & his team are awesome! They never miss a day & my pool is always sparkling ✨ An email is sent after every service confirming it was done, with photos!

We have made a great decision by using pool pals as our pool service company. Very friendly and reliable employees with great customer service. We do a weekly service with them and we have not had any issues. They serviced the filters and assure our pool is clean and ready to go for us in our company.

Newer customer but this far they have been great to work with. Tyler is hard working and love that he massages before he arrives each week. The company communicates well and the owner is quick to respond. The price is are more reasonable than anyone else we have found. Just had them acid wash and tomorrow a new chemical balance can’t wait to see it all finished.

I started using Pool Pals 3 months ago once my pool was done being built. I'm very glad I went with this company! The service is fantastic, pricing is reasonable, and they're always there to answer any questions I have about taking care of my system. Highly recommended!