I've been a customer since they moved into my neighborhood and then abruptly left after over a year being at that location. I was sad to see they left, but happy when I stumbled upon their new location. The food is still great, no qualms about that. Ordering to go from what I have seen at this new location, is the best way to go. It may also be perhaps only this way on the weekend.
Here are a few things I noticed on a Sunday visit. The young lady at the front wasn't too friendly. She never checked up on me when I was eating. When I got there most tables were busy or dirty. In the about 30 minutes or so I was there I saw 2 customers with a party of 2 or more walk out due to not be attended to. It took about almost the whole time I was there for the girl to clean up 3 dirty tables. She started with one and then left the other two dirty for a long time. I get she was busy but it doesn't look right when various tables are dirty with dishes and trash. The floor wasn't clean either, just needed minor sweeping, nothing terrible.
Additionally, if you want to use the restroom, it's outside. I am not a fan of that but it is what it is.
I really like this business because of their food. However, I can see how if this keeps going as a pattern, money is walking out the door. I don't ever remember it being this way at the previous location. It was ALWAYS clean and I was attended to quickly. Perhaps the blocked view from the kitchen is part of the issue as there is a wall along the counter, or maybe more help is needed, idk.
Having said that, here on out I'll be ordering to go unless I see a change.