I don’t know how it happened, pine cones maybe, but small holes developed in the roof of our toy hauler, and we wound up with a full blown leak inside. I reached out to Point 65 and got a quick response from Mr. Klemm. Super nice guy, and he got on it right away. He peeled back the membrane, replaced the wood, crawled around on the roof searching all the holes, and sealed every possible place water could enter. He is absolutely thorough, refreshingly courteous and professional, as well as fair and reasonable in his pricing. I would highly recommend!!