I usually don’t leave bad reviews, but my experience with Dynamics Automotive & 4x4 was completely unacceptable and disappointing. I dropped off my car for a diagnostic first thing in the morning and received a call with outrageous repair estimates. I told them I’d call if I decided to go through with anything.
When I called at 4:20 to say I might be a few minutes late picking it up, I was initially told “no problem,” only to get a call back a few minutes later to be told I'd instead have to come the next morning since my car was still disassembled. While I understand technicians leave at 4, they should have reassembled my car before leaving since I had not authorized any repairs, which caused me to scramble for rides both that day and the next.
The individual I spoke with the following morning defended this as “standard practice to leave it disassembled if a faulty part is out in case a customer calls wanting it fixed.” That may be standard, but I didn’t call, so leaving it that way was unnecessary and stressful. An apology doesn’t change that.
I had heard good things about this shop, but my experience was the exact opposite. Poor communication, unnecessary delays, and outrageous prices ensure I will neither be returning or recommending this place.