Allstar Motors

Chelsea is an awesome service advisor. She is very friendly, kind, and helpful and beautiful. All-star Motors has done and awesome job servicing my Mercedes-Benz vehicles for over 15 years. They are more reasonably priced than Mercedes-Benz service and very experienced mechanics servicing the brand.

The main reason we took our clk550 to allstar motors was to have them show us how to operate the convertible top manually. We would've let them fix it for a reasonable price. Tony told us on the phone they would show us, for which we would pay the service charge. When we went to pick the car up he told us you can't operate the top manually and acted as if he never said that they would show us how to operate it manually. Additionally, Tony said that the quarter window had to be working for them to tell us what was wrong with the top, and that would cost $1500. We just purchased the car and the top wasn't working when we purchased it. The quarter window quit working several months later and has nothing to do with why the top wouldn't come down. When we picked up our vehicle I noticed that the trim piece around the shifter was moving it was not in tact. I called Tony about this and he stated "All we did was pull it in our garage and backed it out". We asked to speak to the owner he was not there and is never there. I know this because I have called them many times. I asked for them to have Rodney call and left my phone number. Today I was told by Tony that Rodney isn't going to call. Bottomline I just want it to look like it looked before I left the vehicle in your care. I tried to give allstar 0 stars. It's not possible to post without selecting at least one star. I did not call on allstar just to strike up an argument and had high expectations. We're highly disappointed and do not trust them