If I could give NEGATIVE stars, I absolutely would
Before you ever consider letting this office operate on you, read the reviews — not just the negative ones, but the surgeon’s own cold, gaslighting responses to those reviews. When it shows “Owner,” that is the oral surgeon himself. The way he replies to patients who had traumatic experiences is shocking — defensive, dismissive, sarcastic, and completely lacking empathy.
If that doesn’t raise massive red flags about the kind of person you’d be trusting to perform surgery on you (possibly under anesthesia), I don’t know what will. This is not a provider who cares about people, and clearly neither does his staff.
We wish we had looked at these reviews before my wife was referred here. If we had read them first, we would have NEVER stepped foot in this office.
I’m the one who paid for my wife’s procedure today. We were told it would be $816, only to find out afterward that they tacked on a $15 “service fee” without ever informing us in advance. But that ended up being the smallest problem.
After her surgical extraction, my wife followed every instruction they gave. Within hours she was in severe, escalating, unbearable pain — exactly the situation their own printed aftercare sheet says to call about immediately. When she did, crying and shaking in distress, the receptionist Shirlene actually laughed at her.
Not a nervous laugh.
Not confusion.
She laughed — repeatedly — at a post-op patient begging for help.
Shirlene did not ask a single medically necessary triage question:
• No “Are you bleeding?”
• No “Are you swelling?”
• No “Do you have a fever?”
• No “Is the pain worsening abnormally?”
• No evaluation for infection, dry socket, or complications
She offered zero care, zero guidance, zero concern — only mocking.
My wife begged to speak to the surgeon who had just operated on her. Shirlene told her, “If he wants to call you, he will,” and laughed again. There was no attempt to page him, relay urgency, or help her in any way. It was cruel.
After witnessing all this, I read every review on this page — and immediately saw this was NOT an isolated incident. It’s a pattern:
• Patients in pain → dismissed
• Patients crying → mocked
• Staff being hostile → consistent
• Zero postoperative triage → dangerous
• Surgeon responds by gaslighting patients
• Anyone who speaks up → blamed
• A reviewer calling victims “Karens” → the surgeon praises her
• Years of complaints → not a single change
This is not a bad day.
This is the culture of this office.
We paid over $830 out-of-pocket only for my wife to be mocked, denied medical care, refused access to the surgeon, and left crying in pain after surgery.
If you value your safety, your dignity, or even the most basic human compassion, go literally anywhere else.
Nothing about this office is safe for patients — especially not those who are vulnerable, anxious, or in pain.