I want to start by saying I am extremely confused by any negative reviews here. I wonder if the people complaining are Karens, because it seems to me that they are possibly rude or uncooperative patients whose behavior was not tolerated in this office? I'm not sure.
I say this because I had a really great experience here with both the staff, and Dr. Prince (the best experience possible considering the circumstances, having to get my tooth removed).
During my first appointment for x-rays and assessment, I was greeted by a warm and friendly staff who made me feel comfortable regardless of my extreme nervousness about my tooth's condition. When Dr. Prince came into the room to discuss my X-rays, I felt like we immediately hit it off. He was nice, as well as funny and relatable. After a bit of unrelated conversation, he quickly got to the point and explained what the issue of my tooth's condition was and what needed to be done to fix things. He explained using my x rays as a visual. Unfortunately the tooth needed to be extracted, so he offered to schedule the extraction two days later.
When I came in for my extraction appointment, I was promptly brought back to their surgical room and given laughing gas which definitely calmed my nerves within a few minutes. Dr. Prince then came in, comforting me saying everything was going to be okay and not to worry. Him and his assistant kept a positive and lighthearted mood during the whole procedure. I barely felt the injections of local numbing agent around the tooth (probably because of the laughing gas). The numbing stuff did such a good job that all I felt the whole time was a little pressure. I'm a big baby but I didn't even tear up the whole time. I couldn't even tell when he was taking the tooth out or what he was doing. It was all very calm and painless honestly. It was also shockingly fast. I arrived at the office at 10am and was leaving by 10:30. I got to see the tooth when he was done and I was very glad to see that nasty and broken tooth root was gone. The healing process at home hasn't been very fun at all, but that's to be expected. I am on my third day of healing and it's finally starting to be a lot more tolerable and seems to be on track for healthy and successful healing. If I ever need any procedures done on my teeth again, I will definitely be going back to this clinic.
Thank you, Dr. Prince & staff!