White Oak Auto Service

Very dependable and good service. I’ve been going there for years and always leave satisfied. I’ve had body work done and have regular maintenance service checkups. Great job!

Very professionals, Excellent and reliable service!! I stayed with them for more than 10 years!! My Mercedis Benze is in an excellent condition because of their service!!

CUSTOMER BE WHERE....I don't know how long this business have been open but they are not doing the work promised. I was referred there by my co-worker who told me he have used them for years for Mercedes service. I have a 2018 S560 which I bought in for B service. There advertised price is $459.00 you can look on there site for what's involved in detail. First of all when I left my oil level was at minimum (pic#1) I was told to bring the car back so he can top the oil off. So I decided to investigate to see was my cabin filter done which I clearly asked when I left the shop and Rami told me yes. Well (pic#2) clearly show that the filters we're dirty and not replaced. I call and asked for a full refund which he denied. Rami refunded me $130.00 for the filters and $20.00 for two quarts oil. He apologized for his technsion mistake. Rami and his organization claim to be experts in Mercedes service. This is unacceptable then to deceive me by telling me that me give me a $50.00 discount. My total was $499.00 so you do the math if your service price is $459.00 plus tax how this that a discount. You do the math. People I know you have a lot of trust in Rami and his business PLEASE be careful of the service you are paying for and the work they are doing. Rami is perlite but very deceiving LADIES especially please which what you are paying for. This was my first time using them and will not referr them to anyone and you should do the same. Rami if you want to make this right I want my FULL REFUND. I WILL CONTINUE TO PUSH FORWARD TO GET OUT THE BAD BUSINESS YOU ARE DOING. They deserve no stars but you have to do one. TROUBLE

I've been taking my Benz to White Oak Auto Service for a few years and have always been impressed with their expertise and honesty. I recently had a big repair done and the work was thorough and the price was fair. I highly recommend them to anyone looking for a reliable and honest mechanic.

These guys are awesome. Very honest, trustworthy people to take your car to.

Went to White Oak auto service for the first time and the service was impeccable. They let me know of all the issues that I had with my car and walked me through how they were going to fix it. I didn’t have to wait too long either. Customer service was amazing, straight to the point and very nice. If you have a Mercedes and struggling to find a good and reliable service they are your guys. I’ll recommend them on the heart bit since I now have them on my speed dial.

Rami Kouncar came very highly recommended to me by a colleague at work for my 2017 Mercedes-Benz E300. Three months after I bought my used E300 (low mileage, about 65k), I was alerted with a check engine light for a crankcase ventilation valve (PCV) failure due to the valve either failing or becoming clogged. I took a chance and drove to MD (I live in VA) banking on the high recommendation from my colleague to be seen at Rami's. I walked into his shop one afternoon, within 2 mins, he uttered the letters PCV, advised me that it's a common safety recall item for my model, advised me to take it to the dealership and that they would fix it for free. In the event they didn’t, he said he would. I admired his straightforwardness, advocacy for the common customer (someone he had never met!) and professionalism that I vowed to take my car back to him in the future. Sure enough, the dealership repaired my vehicle for free (might have cost me $1500-$2000 out of pocket), provided a loaner car in the period I didn't have one, and I haven't had issues and have only had peace of mind ever since. 10 months after owning the car, I was due for Service B for my Mercedes, took it in, completed within 1.5 hrs, and the price was more than fair. I HIGHLY recommend a professional mechanic like Rami and his team. The integrity, professionalism and strong sense of customer service is second to none. You will have total peace of mind with your vehicle at Rami Kouncar's shop.

I had a fantastic experience at White Oak Auto Service. Rami and his staff were friendly and professional, and the mechanics explained everything clearly. The repair was done on time, the quality was excellent, and the pricing was fair. My car runs better than ever! Highly recommend them for reliable and trustworthy service.

Great service!!! They are the only ones that I will allow to touch my vehicle.. Better than American Service Center and price competitive!! I have recommended people to the center and they refuse to take their vehicles anywhere else.. Even for body damages.. Rami is the BEST!!!

Great service, great value. Rami will not try to upsell you with unnecessary repairs. I’ve been taking my old Mercedes to White Oak for 10 years. Don’t go if you need the “dealer” treatment at 2x the price.