NAILaCARTE – West Loop Nail Salon & Spa | Downtown Chicago

Dylan was my nail tech and I was so impressed my the salons service. He was super friendly and did an amazing job on my nails in one hour. The place was super cool inside and was not expansive! It was $78 for a full set acrylics. The people at the front desk were also super nice. I will be returning!

I stopped in to ask if they had availability to remove my builder gel. The staff was very kind and able to squeeze me in, which I appreciated. Unfortunately, the service itself was a completely different experience. The nail technician was extremely aggressive during the removal process. It was painful from start to finish. I let her know that it was hurting, and while she did apologize, the process continued to be very uncomfortable. I paid $31 for the removal. Shortly after leaving, I realized it was much worse. When I looked closely at my nails, it was clear they had been drilled down far more than necessary. In the first two photos (taken the same day), you can see the pink areas where my nails were over filed to the point of being paper thin. The third photo shows my nails a week later. They are extremely weak, peeling, breaking apart, and still painful. This was the worst nail experience I have ever had. My natural nails are severely damaged, and I’m still dealing with the aftermath. I will not returning.