Dr Drains & Plumbing Emergency Services

Abdul was amazing and clearly knows what he’s doing. He came twice. First for the bathroom vanity plumbing then the kitchen faucet. He immediately saw that the previous plumbing work was not up to code. Rather than taking shortcuts and reusing existing parts, he used the proper parts to bring everything back to code. He also took the time to inform me of a few issues with the new vanity before proceeding. His demeanour was polite and professional, and his team member did a great job cleaning up afterward. When he did the kitchen, same thing. Advised that it was not to code, ensured that he had the right materials and did a great job even with the added wrinkles that were thrown his way like the counter guys not tying down the sink and cutting the hole too big for the fasteners. Totally 100% recommend Dr. Drains!

I cannot recommend Abdul & company highly enough. We had an exceptional experience with him. He came for a “simple” problem that turned out to be a major issue involving broken sewer pipes 13' below our porch. He quickly pinpointed the problem & organized an excavation starting early the next day. His crew worked long hours with minimal disruption to our household for the next 2 days. He involved me closely in troubleshooting & consulted on decision points so there were no surprises or railroading. He completed, with dazzling speed & efficiency, a huge job that other plumbers could not have done, due to his proficiency at excavation as well as plumbing. He even took care of side-issues without invoicing for them. And he wouldn’t leave until the clean-up was complete. We feel lucky we hired him. His professionalism & knowledge belie his age. He is a perfectionist but his pricing is reasonable. He is honest, transparent, & courteous. Easily my best experience with a home repair service.