Had an issue with tap washer (simple job) and unable to locate mains, despite ringing local Water Corp. Decided I could (but should not have at any point ever in the history of infinity) fix the problem without turning water off. Absolute geyser of water up/down/in/out with no way of stemming flow because mains location unknown. Rang Flow State Drainage Solutions and spoke to Bobby. He was able to come in ten minutes, locate the main and turn off water. I could then do the job (which I did). Despite my continued insistence, Bobby would not accept any recompense for his time, and his agility in responding to an emergency situation. And further, not something the company might usually focus on. I cannot compliment, commend or celebrate sufficiently Bobby's kindness, generosity, professionalism or depth of decency in helping me. In a world of heightened uncertainty and diminishing trust, Bobby is a glimmer of goodness and I had the benefit of his light. And folk out there, cannot recommend highly enough. Thank you, Bobby - you are legend.