Had an awful experience with FenceONE. This is the second run of fence i have had installed and thought that this time i would get a named company to install the fence instead of some guy on Facebook market place.
That choice did not turn out great. The job was pretty detailed as i had a smaller chain link fence with roots attached that i needed removed. I followed up with FenceOne sending pictures a few times trying to make sure that they where able to do the job and they said they would take care of it.
The day finally comes to have the fence installed and the contractors they sent out were ill prepared for what they were tasked to do. They did not understand the run of fence they were there to install, the land they were to install it in, or the fence removal they needed to do.
I ended up hiring a different contractor to remove the fence with roots and I took the rest of the fence down myself.
The contractors came out again and this time they were not prepared to remove fence posting from concrete. Mind you they were already at the house and parked on the concrete in front of the fence they were to remove. They also yet again did not understand what exactly they were set to do.
I had a talk with Jimmy, (worst customer service by the way.) which completely turned me off the already terrible experience and i just wanted the whole 2 month ordeal to be over with at this time.
Jimmy sent out a new contractor this time who did come better prepared for the job but still didn't know exactly the run that was need.
The job was finished but it just did not have the care, attention and quality that i expected for hiring a named and more expensive company. In the end I was left with gaps in the fence. One of which i had to fill with parts of my older fence. I had a far better experience hiring some random guy off Facebook market place then working with this company.
For this companies cost, lack of preparation, poor customer service and care for it's work I can not recommend.