Beware of predatory billing and non-existent communication
I am extremely disappointed with the management and billing practices at this gym. My experience has been a nightmare due to their lack of transparency and poor communication regarding membership renewals and cancellations.
The gym renewed my membership and continued to charge my account without my confirmation. There is no proper communication process for cancellations; despite my efforts, they kept deducting money.
To make matters worse, after I requested a final invoice to settle the account, they never sent it. Instead, without any notification or final statement, they involved a legal firm to demand payment, which now includes excessive late fees that I was never informed about.
Save yourself the stress and the "passive expenses" you didn't agree to. Be very careful with their terms and conditions, as they will charge you extra without informing you. I would not recommend this place to anyone.