They did not get off to a good start with me. No showed our first appoinment...however, they recovered nicely issuing a refund on my prepaid diagnostic (was waiting in my email 8am) and offered $40 dollars off my initial appointment if I decided to come back. I did, and they came out on time and diagnosed it as a faulty fuel pump module. I approved the quote and the technician was sold the wrong part. It was pretty late at that point. The part had to be shipped from Austin 1-2 days later ugh. This was not the tech or Guerrero's fault. Meanwhile Uber is bankrupting me getting to work everyday. So the part is delivered, tech comes back out to where my car is stranded, installs it..all good. For about four hours and my car starts stalling out, not restarting and acting like it did before....🙁 So the tech comes out again and adjusts a different part of the fuel line (no idea) and FINALLY, it's fixed.
I want to put a shout out to the tech, Drayland, for giving me gold star service! He drove out to where my car was stranded three different times at three different locations to make sure my car was repaired right. Let me be clear, I was charged ONE service call for all of this.....I highly recommend this gentleman to make sure you receive great service. Thanks again Drayland!