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Drain Zone

  • 4.8
    (17)
Drain Zone
Reviews
4.8 out of 5
(17 reviews)
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ben puddepha
2 months ago
I had an issue at my Guest House with some blocked drains, which I needed sorting straight away, due to having guests. I called Drain Zone, John arrived within 2 hours, he found the issue and resolved it promptly. I would highly recommend Drain Zone, they are a very professional company and if I have any problems in the future I know who to call.
Chris Tonge
2 months ago
John came to clear the drains on the 2nd March. He was very helpful and quickly realised that the problem wasn't as bad as he initially thought and within in 40 minute the problem solved. We will definitely use John and Drain Zone again.
Romail pervaiz
3 months ago
I don’t usually leave reviews, but Drain Zone truly deserves one. From start to finish, their service was excellent. I didn’t even have a manhole installed initially, and the team handled everything professionally, including installing a new manhole to properly resolve the issue. Communication was clear, the work was carried out to a high standard, and the team were respectful and punctual. Most importantly, they genuinely care about their customers and take the time to do the job properly, not just quickly. If you’re looking for a reliable, professional drainage company that actually looks out for you, I highly recommend Drain Zone. Special thanks to Michael and Luke. Great job!
Livia Peterfi
2 months ago
We paid £460 for this company to unblock a rainwater gutter pipe, but at the first visit they were unable to determine the correct route of the pipe and unblocked a sewage pipe instead (which had nothing to do with the problem I reported). After the first rainfall, the problem persisted and our front garden flooded. They sent an engineer free of charge, who apologised for unblocking the wrong pipe and attempted to unblock the correct pipe, but could not access it due to a 45° joint. They said they couldn t unblock it with water jet either. Ultimately, they stated they could not diagnose the issue without digging in the garden, with a quote of £2,400, which we did not approve, as our confidence in the competency and due diligence of their engineer and equipaments was compromised.
Charlotte Ince
4 months ago
Contacted Drain Zone as we had blocked drains at home. Quick service and communication throughout keeping us up to date with when an engineer would attend and what services we needed. Clear and transparent pricing. 100% would recommend.
Jane Trevett
3 months ago
John was courteous, friendly, efficient & knowledgeable. He cleared the blockage quickly, establishing the issue and carrying out a survey with us as requested. The pricing was clearly explained when booking the appointment. Thank you
Ian Wells
6 months ago
We needed a drainage survey done at short notice before a house purchase and Drain Zone stepped up to the mark. The manager and engineer were both polite, professional and keen to assist. The work was competently carried out in a timely fashion within budget, and a detailed report produce. We are very happy with the service received from Drain Zone and would not hesitate to recommend them.
Sam Tomlin
2 months ago
These guys are the only ones you want looking after your drains. Top quality service. Came to inspect my waste pipe; they were professional friendly and went above and beyond to make sure everything was as it should be. Thank you again guys 🙌🏽🙌🏽
kirsty dawe
6 months ago
These guys are extremely good. Dealt with the blockage within 30 minutes of arrival. Drain zone where the second company to attend. The first company we instructed couldn’t clear the blockage after 2 hours and charged us a lot of money. Only wish we called Drain Zone first. Highly recommend.
Jessica Kate
6 months ago
One of the best customer service experiences I have had. It is always stressful when something goes wrong with your home and to have such a lovely team to help with a drain unblocking that took half a day (!), was amazing. I would recommend Michael and this team to anyone over any other drain company. I have had my fair share of nice and disappointing contractors for the house and these guys are the best of the best. Thank you for your work!
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