Booking a plumbing appointment was really easy, and from start to finish, I was impressed with the professionalism and expertise that Jacob showed when he inspected our shower in Rockville. We had just moved into our new home, and Jacob came out to help fix our shower. While working, he also noticed our toilet was running (something I had only just started to notice myself!) and offered to take a look at that too. He clearly explained what was going on with both fixtures, shared the possible fixes, and told me the prices up front. The repairs were done quickly, and Jacob was very patient and informative when I asked lots of questions as a new homeowner. On top of that, he was gentle and friendly with my nervous dog. We will definitely use this plumbing company for all our future needs! Later, Clinton came out for routine maintenance on our sump pump. Having never had a basement before, I had a ton of questions, and Clinton took the time to answer everything. He explained how the whole sump pump system works and even replaced our battery for us. This team continues to impress, and I highly recommend them to anyone in Rockville looking for a reliable plumber.