ERS Biomedical Services

ERS Biomedical is phenomenal in terms of customer interaction, quality and professional service, follow-up and follow-through, and making every effort to help and serve. Rocky has been so very kind and helpful in every way. At no charge, they listed a piece of equipment and helped me sell it. Before this I have purchased equipment and had it serviced and shipped back to me. I highly recommend this business!!

ERS Biomedical has by far the best customer service as well as tech service I have ever experienced by any other online company I've dealt with. Their service tech Dan ALWAYS has the most detailed explanations when I need any assistance. Their website is easy to navigate and they always have the parts we need on hand and ship the same day we order them. I cannot say enough good things about them, however; I can say that I wish more companies would run their business like they do. They know exactly what they are doing without exception. I highly recommend them for any and all your technical needs!!! Use them once and you will never go elsewhere.

ERS Biomedical Services has been a great company to work with. They have serviced our Medical/Therapy/Chiropractic equipment, in both of our offices, on numerous occasions and we have always been very happy with their work. They are always prompt, proactive and can always diagnose/fix the issues at very reasonable costs. All their team members are knowledgeable, friendly and eager to help...especially Dan! We will continue to use them for all of our equipment needs and we highly recommend them!

ERS has been great with helping us with our Triton DTS Traction systems, from major repairs to regular service. Rocky and his team are great about communication, and are timely. Thank you!

ERS has been my go-to for tech support and parts for Chattanooga products for years and years. Nothing but the best to say about their tech support! Dan helped me twice in the past week when OEM tech support had no idea what to do. 5 Stars for sure!

We have used ERS Biomedical to service our medical equipment at our chiropractic offices for many years. Their technicians have proven to have the knowledge and skill it takes to diagnose issues and repair any piece of medical equipment in our office. Specifically, Dan has routinely provided prompt, honest service and has always gone above and beyond to help in any way he can. I would highly recommend ERS Biomedical for your calibration, safety analysis and equipment repair needs.

ERS goes above and beyond to make sure that your order arrives on time and as described. The part I initially ordered did not work with my chiropractic adjusting table but Rocky made things right and re-tooled a new part that works perfectly! Will for sure be a returning customer. You don't get customer service like this anymore.

I had a very pleasant interaction with this company! I bought a table from them and I have to applaud Rocky and Dan for being so helpful throughout the whole process. Definitely recommend them if you’re considering one of their products.

Dan has been walking me through some repair issues over the last two days to help me save money and avoid replacing unnecessary and expensive parts. He is always quick to respond, friendly, and walks me through each diagnostic step. I would give more stars if I could. I didn't know this kind of service was still available in the world.

Best company to work with. They get back to you right away and help you over the phone. It’s nice to have help in an emergency situation. Thank you Dan for all you do all the time and getting you the replacement parts needed. 5 star company!