A Class Taxis

Very competitive price after getting a few quotes Our journey to luton airport was first class Very early flight ..taxi arrived dead on time 3.30AM Return from airport..driver kept track of our flight and met us on Good communication throughout I would definetly use again

We booked a trip home from Heathrow with a class taxis. At the point of booking we specified exactly how many cases we were travelling with (as it was a lot and we wanted to make sure we had a big enough vehicle), we received the price in writing for an ‘MVP’ minibus and confirmation via email it was all booked. After we had been picked up and were in the minibus travelling back home, we received an aggressive text saying we had to pay more because of our luggage (which was no more than what we had told them in writing in the booking form) and an 8 seater car had been required. We were sat in a 6 seater car, not an 8 seater car. We only had a small bit of cash on us so gave the driver the price that had originally been quoted (£80) plus a £10 tip for helping us with the bags - all the cash we had on us. When we got home we then got another aggressive email saying because we had to put our rucksack on the middle seat in the back and our daughters small fold down pram on the front seat (which wasn’t even necessary - the driver offered to do it) that’s equivalent to an 8 seater car and we should have paid £95. Unfortunately we will never be using this company again, it is not acceptable to aggressively message customers when they are travelling with young children to try and get more money out of them when a price has already been confirmed. All that for the sake of £5. So rude and unprofessional. Avoid at all costs!