I've used Steve's services now many times over the last 20 years. What you'll notice right away is that Steve is old school and he truly understands customer service. You have to in a small community if you want to run a successful business.
His communication is great, he will do what he said he would do and will show up as he said. Not only does he get the job done correctly the first time, he takes the time to explain to you why the problem happened and even how the system works. This educates the customer to help avoid future issues.
I've heard stories of Steve going way above and beyond to get a job done where other Septic Services would have certainly declined the job, such as spending hours removing bamboo plants from on top of a septic tank lid. That would be a nightmare!
Prices are fair, service is excellent and Steve is a kind, caring and highly competent man that knows his trade inside and out. Can't recommend highly enough!