Cutting Edge Tree Care (Lafayette, CO)

We used Cutting Edge to prune our Silver Maple in our front yard. Let me start by saying my husband is in the landscaping industry although his company doesn't do tree pruning. But he knows plenty about it to be able to explain very clearly that the reason for our prune was roof clearance and weight management. We have branches that extend over our roof and some were touching the roof. That was explained in the initial phone call to schedule someone coming out. I was told we didn't need to be home when they came to look at the tree. It just so happened we weren't, which was our mistake. I returned Justin, their arborists, call and reiterated our desire to have the large branches pruned up and away from the roof and he said they would send an estimate. In the estimate, they mentioned Crown Thinning, which nobody else we had gotten estimates from mentioned. It's essentially focusing on weight management. They also mentioned the branches over the roof. Based on their detailed write up in the estimate, and the total cost, we decided to go with them. The whole prune took maybe 2-3 hours and Justin let me know they were finishing up and to come take a look. My husband happened to get home around this time and the first thing he brought up were the large branches still over the roof. Justin said they pruned them up and away from the roof significantly and gave some excuses as to why they did it that way. We were clearly unsatisfied with the job done, and he walked away to go call the owner. Then he left without saying anything else to us. We didn't know if the owner would be reaching out, or what to expect. Branches were also left on our roof and in our yard. 4 days later I received the invoice in my email with an added note on it saying "We can only prune back 30% live tissue every 12 months. By the time we got this message, it was too late for 2026 to prune more back off this tree." There is absolutely nothing on their website to suggest this, and nobody told us that's the way they do things. It seemed very dismissive. We will now have to go through another company to get the large branches pruned back for the safety of our roof. It doesn't seem like this company cares too much about customer service. It feels like they rush their way through each job to go on to the next one.

TL;DR- They're great. Start here! We were impacted by the December 2025 wind storm just like so many folks in the Boulder area. In our case we had a gigantic cottonwood fall that took out an ash plus a third tree with the whole mess landing less than three feet from our roof line! Cutting Edge came out literally the day we called them, inspected the damage as well as every other tree on our property and got a quote to us that night. Kit found four other trees that were at serious risk of falling and showed us exactly what was wrong with each one so that we could understand them better. The other guys took longer to prepare their quote at nearly twice the price and gave us no insight into the scope of work so we went with Cutting Edge. The crew showed up on Christmas Eve to do all of the felling, clean up and limb removal. Not only were they fast, the left it spotless. True professionals. Then came the stump grinding team a few days later who did such a good job, my wife literally cannot find where the trees were located.