While picking up my grandkids from school, I started to roll the back window down on my car and heard "clunk" when the window went straight down. Aggravated I couldn't get the window to roll back up, I called All Around Auto Glass and spoke to Tom Cremer. Tom told me it sounded like the regulator broke and then met me at my house that same evening and confirmed his diagnosis. He ordered the part for my car and installed it the same day the part arrived.
I recommend All Around Auto Glass for prompt, courteous, and expert installation of all auto glass and/or the parts that make them open and close.
Thanks again, Tom.