We did the 7 year maintenance check up with out Volvo XC40 with them, used them the first time and will definitely use their services again. Giles and Yuki (sorry we did not have contact with anyone else from their team…) were amazing, from booking to drop off, to the video that Giles did about the items that need be done, to open and timely communication during the service and the billing process (thanks, Yuki…). Giles went over and above of what was “required” and genuinely cared about the outcome, his professionalism shines!!! Exceptional communication, super friendly, professional and genuinely caring and listening. They even cleaned the car! Thank you!