I have been working with IT Practice for 2 years now, and as a dental practitioner and practice owner, partnering with an IT company that is accessible, reliable, and knowledgeable is absolutely critical. This team delivers on all fronts.
The entire crew has been wonderful. Tony, the owner, is always helpful and engaged. Melanie is a gem when it comes to administrative questions. Casey is excellent at triaging our IT issues and connecting us to the right specialist quickly. Bob, Georges, John, Paolo, Al, and Sam have been incredibly patient and supportive over the past two years. They always follow up to make sure the issues have been resolved completely.
And a special shoutout to Jonathon and Abby. When we upgraded our entire computer system earlier this year, these two went above and beyond. They worked tirelessly, spent additional days on-site, and remained available by phone to ensure everything was running seamlessly. Outstanding dedication! I also love having Abby as part of the team. It's wonderful to see a female specialist in the mix, and she is absolutely fantastic.
If you're looking for an IT company that truly shows up for your business, look no further. Highly recommend!