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Sunstate Marine | Quintrex & Mercury Sunshine Coast

  • Boat Builders in Kunda Park
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  • 4.6
    (19)
Sunstate Marine | Quintrex & Mercury Sunshine Coast
Reviews
4.6 out of 5
(19 reviews)
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Thomas C
3 months ago
I bought a new Stacer Searunner from Sunstate Marine. Within 24 hours it was taking on a significant amount of water. Inspection revealed a cracked keel weld and multiple poorly executed welds along the gunnels that were painted over. This “new and inspected” boat clearly failed to meet basic quality and safety standards before it ever reached me. The boat was returned immediately. Dealer staff initially acknowledged the condition was unacceptable. Telwater later confirmed the defects were manufacturing-related and that the boat should never have left the factory in that condition. Despite this, I spent a month being ignored by Sunstate management, redirected, and told I had “no rights” other than to accept a repair. Emails were routinely ignored or claimed to be “not received,” and everything was handled through poor verbal communication despite repeated requests for written responses. I paid 60k for a new boat and ended up with a patched hull and poor paint repairs. This experience has been exhausting, stressful, and completely unacceptable. Inspect everything thoroughly before handing over your money and be cautious if you value accountability and clear communication.
Martin Kunde
8 months ago
After deciding to purchase our dream boat my wife and I approached Sunstate Marine and was greeted by Mitch who is the sales manager. Mitch’s approach to providing all the information and answers to our many questions was above and beyond what we were expecting. He walked us through the process with great attention to detail and most of all made it an exciting experience, after all it was something we were wishing for for some time. The constant updates on the progression of the boat build was extremely reassuring and helpful. We have taken our boat on its maiden voyage and are both in love with it. Young Mitch who is the IT guru has been fantastic with the hand over and after sale service. I couldn’t speak more highly of Mitch and his team for the service they provided us during the sale of our boat. Highly recommend Mitch and the Sunstate Marine team Cheers
Karen D
5 months ago
Mitch was our salesman. Could not have found a nicer person or a better communicator. Nothing was too hard in terms of assisting us with our purchase. Josh delivered the boat - amazing knowledge, went out of his way to assist in every way he could. What a fabulous experience!
Chris Herz
7 months ago
Great company to deal with . Mitch knew all about the boat and was was extremely helpful during pre and post purchase i would highly recommend
Matthew Kruger
3 months ago
Andy and the team were amazing, stopped by with a water pump and impella failure after driving 4 hours on a family holiday. Arrived in the afternoon and they had me on the water 3 hours later!
David Arland
a year ago
What a great team to deal with. I live in Adelaide and purchase a 490 renegade from Mitch and the team. They we very transparent throughout the whole process, hooked me up with transport to get the boat to Adelaide and took the stress out of buying a boat unseen and not face to face. A great experience from end to end, no more time for reviews its time to go fishing 🐟👍
Ty Dekker
a year ago
I couldn't be more pleased with the service from Sunstate Marine. Mitch has been an absolute pleasure to deal with in the purchase of my new Trident 610. Not only was the sales support excellent but the few small issues I have had have been acknowledged and rectified straight away - which I believe is more important than the sale of the boat to start with, not to mention always being contactable on the phone. If your looking for a great team that will support you through the purchase of your boat with great after sales support, this is where you need to be shopping! Thanks heaps Mitch, an absolute pleasure.
Chris Hannon
a month ago
Great Experience! Fantastic communication and expert knowledge. Made purchasing a boat extremely easy!
Carl Dettmann
a year ago
Just wanted to say a huge thank you to Mitch and the team, I recently purchased a 420 Renegade and could not be happier. The boat is amazing and the service was next level. Purchasing the boat was a great experience and the after sales service has been exceptional, always happy to take my phone calls and answer any questions I have. Couldn't recommend Sunstate Marine highly enough. I will most certainly be back when it's time to upgrade.
Dale Wright
2 years ago
These guys are amazing. Mitch was so easy to deal with and still checks in to see how everything is going. These guys go above and beyond, Clint out the back who fitted all the extras took me out the back to explain how thing would work and when I did have one small issue, these guys came picked up the boat, fixed it and had it back to me that afternoon. Service you very rarely get these days. Thanks lads.
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