Mattress Discounters #1

I am sorry to say that my experience with Mattress Discounters in Milpitas on Main street has been very disappointing. We purchased a cour mattress and Jessica bed frame in Oct 2024 and setup an appointment for assembly of the bed frame. They came over with the new mattress and tried to setup the bed frame but wasn't setup correctly. Within a few days they were back to fix it because I complained the bed wasn't setup properly. They came a second time around and took at least 1 hour to assemble it "correctly" and placed the mattress on top of the bed. After a few weeks of use we knew something wasn't right when the bed was not able to take the weight. I tried to text the person to complain but there was no response. I have pictures now of the bed frame that's poorly assembled, broken pieces and mismatched parts. Unfortunately there is no support from the team to fix this issue. We are stuck with a poor quality bed that is badly assembled now that we cannot use. I am at a loss on what to do next. Update: I don't have the receipt on me but I paid for the bed and mattress on Oct 24 2024. It's a Jessica model bed. I hope you can look up the order details. Please see attached pictures. We moved the mattress and the bed is unusable.

Great place to shop. The store didn’t have what I was looking for so Dan helped to me to find exactly what I wanted in a catalog. It took me sometime to find a bedroom set (I’m so picky) Dan was patient and answered all of my many questions. My bedroom set was delivered earlier than expected and also put together in my bedroom I didn’t have to lift a finger. I never leave reviews but I’m so wowed about this purchase and all the help that Dan provided me. Oh and I didn’t break the bank!

I went in the store to look for a twin mattress and box spring for my son’s bed. Great customer service. Showed me all products with good price. Very satisfied and recommend other customers to stop buy.

Amazing customer service and I got a great deal on my mattress. My mattress is so comfortable and it came with a free mattress cover. They delivered my mattress to me the next day and helped me move it to my room on the second floor. Highly recommend!

This place is not rated a five star and a good I would rate this place minus five stars I would never take my business there again

I had just relocated from TX. I needed a mattress right away. The super kind salesman found me a high quality mattress at a reasonable price. He helped me load it in my Honda crv. I really appreciated such kind, quick, and excellent all around service. The bed has been fantastically comfortable since. That mattered since I am stretching out a back issue. Thank you, Mattress Discounters!

Not opened at Specified time was there at nine online it says at nine you guys need to make those changes or you gonna waste peoples time

Needed a mattress urgently so I visited Mattress Discounters #1 because of their great Yelp reviews - the reviews were certainly accurate. Product selection, store hours, and no-pressure customer service were all top notch. Financing was easy and delivery was swift. Couldn't recommend more highly!

I recently purchased the incredible Copper Lux mattress and I was so impressed with its quality that I ended up replacing all the mattresses in the remaining three bedrooms within just one month! Diaa, the wonderful salesperson, truly went above and beyond to assist me in selecting the perfect mattress. His patience and extensive knowledge made the entire experience enjoyable and stress-free.

Best mattresses in town. I bought 2 mattress from their store (The copper one) and I thinks its the best investment I made. Great customer service, they have all kind of mattresses that will fit your needs. Visit their store in Milpitas and pick your mattress today, they have amazing prices and delivery options. Check them out!!